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We are not happy unless you are! All of our rugs come with a 30 day guarantee for quality and craftsmanship. Exchange any area rug within 30 days of purchase. We want your complete satisfaction.
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We sell and service only the finest area rugs and carpets in New England. Come see why thousands of clients and interior designers choose us first for over 60 years.
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Rave Reviews
It’s rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloom for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then.
We lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon!
Kaoud Carpets & Rugs was recommended to me by a fellow designer after I relocated to the area and was looking for a great place to bring my clients. I have been going to them and working with Fred for the past 6+ months and I wouldn’t go anywhere else. They have a really big selection of high quality rugs in a lot of different styles, but also do custom, carpeting, and flooring. Fred really does have a one stop shop, but it is the customer service that really makes me a loyal customer. He and Fred Sr are both really kind, down to earth people, that go above and beyond for their clients, I could not recommend them and the quality of their products more.
From The Blog
Celebrating our 68th Year!
We have been selling and servicing our wonderful clients for 68 years with some of [...]
Oct
We do love doing stairs!
Gorgeous Wool & Viscose woven modern pattern on this stair and landing project. Product is [...]
Jul
Another Stair Creation!
Deerfield Mushroom Animal cut pile print with custom stair rods finish off this multi-level staircase [...]
Jun
Our Latest Creation…Darien, CT Residence
Sophisticated, Regal Luxury with this multi-level custom staircase broadloom installation.
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Let’s get ready for Friends & Family
Before & After This client thought her rugs were clean until we got them! Don’t [...]
Nov
- Russ A.Kaoud's is the absolute best carpet store around! They have been on our go-to for expert cleaning of our oriental carpets for years - no matter how difficult the pet stain challenge, they always get the stain out and make the carpet look better than before! Kaoud's also has a beautiful selection of carpets to fit any home. Fred and team have the best service ever! - 7/26/2021read moreread less
- Leslie LoopKaoud Carpets & Rugs was a perfect place to take my 70 year old oriental rug. The care they gave it was so wonderful. Their high-level of commitment to excellence was everything I was hoping for and more. My rug is sparkling clean with colors so vibrant, all thanks to the care they gave it. I recommend them highly. - 2/06/2020read moreread less
- Sanjay S.Our overall experience with Kaoud Carpets & Rugs was absolutely first-class. From the very beginning of our project -- exploring lots of different materials and options, through to setup and installation, Fred and team were keenly focused on understanding our needs every step of the way and ensuring that our selections would exceed our expectations. Ventura's hard work and dedication to perfection during the installation was exceptional. Communication throughout our project was excellent as well. What a tremendous difference compared to other local carpet and rug providers we've worked with that make you feel insignificant (i.e., just another buyer)! We highly recommend Kaoud Carpets & Rugs for any flooring projects you may have. - 6/22/2024read moreread less
- Charles SchwartzFantastic experience with Kaoud's!
Worked with Fred Kaoud directly to repair and re-size a few extra Tibetan large rugs. Fred not only helped me personally but also recommended superior alternatives at a lower cost. What more could I ask for? All in all, fantastic professionalism, responsiveness, integrity, and quality work.
Many thanks. - 1/19/2021read moreread less - Holly FabbriJoanne and the team at Kaoud were nothing but professional from start to finish! They restored and cut down a large Oriental rug that has been in my family for 3 generations. I’m thrilled with the outcome - you would never know it was altered and it is simply beautiful work. I would highly recommend working with them! - 5/03/2023read moreread less
- Katie H.I received excellent customer service from initial browsing through to delivery in my experience with Kaoud rugs. Communication was thorough and prompt. Ease of shopping and payment was beyond what I could have anticipated. And, the rug we chose is the perfect completion to our home! - 9/16/2022read moreread less
- Alice O.The tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short time later. The background red glowed, and the rose, pink, green, and cream colors in the center were bright and clean. And, the ends were repaired. Fred K*** was a pleasure to meet, generous with his time. He explained the rug's background, how it would be cleaned and repaired. And suggested the best option for a rug pad; a pleasure to my bare feet! Kaud's would be my recommendation to evaluate a carpet, assess problem areas, and restore/clean expertly. - 2/20/2019read moreread less
- Stewart W.This was our first time visiting Kaoud Carpets & Rugs, and we will be returning there soon to make our next purchase. We were greeted as soon as we walked into the store. Joanne gave us the choice to browse on our own or , if we wanted help, to receive pressure-free advice. She was friendly and helpful and guided us to a few rugs that we liked a lot and fit our needs well. We were able to buy a rug quickly and efficiently and had it home that day. Later that day I was talking with my sister and learned that many of her friends have been shopping at Kaoud for years and keep returning to make new purchases. We made a fortuitous discovery. - 11/13/2022read moreread less
- Clair C.Kaoud (and Fred specifically) was fantastic. Very knowledgeable and excellent customer service, not to mention they did a great job cleaning our rug. I felt Fred went above and beyond, even sending us photo updates throughout the cleaning process. Our rug, which was very overdue for a cleaning, is noticeably more vibrant and softer. We felt very safe having our rug cleaned during the COVID crisis, Kaoud took extra precautions and still turned our rug around very quickly. Prices were in line with industry standard. Kaoud will be our go-to shop for oriental rug cleaning in the future and I wouldn’t hesitate to recommend them to anyone. - 6/02/2020read moreread less
- Herman BritoExtremely pleased with our service from Kaoud. The showroom had an abundance of options, but Fred helped us narrow down to several choices and sent us swatches to within the week. Once we selected our carpet, we placed the order and had it installed e within a couple of weeks. The installation was professionally done and the installer walked through a few cutting options with us and listened to our wishes before offering his own suggestion. Highly recommend! - 3/21/2023read moreread less
- Peggy JorgensenIt's rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloam for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then. So I decided to go there to see their selection. I was pleasantly surprised with their vast selection of sisals and jutes! I wanted a modern contemporary look and they had it all. Joanne Kaoud even offered to come to my home with a variety of samples. She came with an arm full of choices, with a big smile on her face, so I could see them in the room. We even had coffee together. Those little things mean a lot! I'm from Minneapolis and out East you don't always get the quality service that I received from the Kaouds. The carpet looks fabulous! Better that I ever expected! Plus with the scrap, Fred Kaoud suggested that they bind the edges and now I have an extra rug in the parlor!
You'll be happy that you used Kaouds! We are! - 6/28/2015read moreread less - William GreenWe purchased several rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When it was necessary to carpet other areas, we visited several dealers but found there was nothing superior to Kaoud in both quality and service. Everything was done on time and in a thoroughly professional manner. - 8/12/2019read moreread less
- DinaI ordered several rugs from Kaoud Carpets & Rugs, and my experience was superb! Fred Kaoud, Jr. was very attentive to my specific needs, first in choosing and ordering beautiful natural rugs for my luxury rental property. Per my rental contract, I had to furnish the rugs by August 1st. However, the rugs which I ordered could only be delivered by the end of August. To resolve this problem, Fred Jr. actually created temporary loaner rugs according to the sizes of my ordered rugs, and delivered these loaner rugs to my property by August 1st, free of charge! When the rugs I ordered came in, he replaced the loaner rugs by these rugs, again free of charge! It is difficult to find such high level of personalized service anywhere! Also, Fred Jr. is a wonderful, warm and positive person, and is a pleasure to deal with! I highly recommend Fred Kaoud Carpets & Rugs! - 10/10/2020read moreread less
- T. B.Kaoud Carpets and Rugs provided exceptional service regarding the cleaning and moth proofing of 16 of my heirloom Persian rugs--starting with the phone call I had with Fred Kaoud, Jr. Mr. Kaoud arrived at our home the very next day to personally inspect the carpets. He patiently explained the problems with each one, the process by which his firm cleans and moths proofs. He also provided a detailed account of each rug, its age and origin. Six weeks later the rugs returned home----now silky, exquisitely clean, the colors vibrant. They have never looked this good. His professional team brought the rugs in and expertly placed them around the house, explaining why some rugs should be placed in the same room with another rug, due to the common origin and related designs. Fred and his team were a delight to work with. We can't say enough about Kaoud Carpets and Rugs-For anyone who treasures their rugs as heirloom quality art, Kaoud is the only place to go. - 5/05/2019read moreread less