Finest Quality broadloom carpeting for any room or project
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Satisfaction Guaranteed
We are not happy unless you are! All of our rugs come with a 30 day guarantee for quality and craftsmanship. Exchange any area rug within 30 days of purchase. We want your complete satisfaction.
DoES QUALITY matter?
We sell and service only the finest area rugs and carpets in New England. Come see why thousands of clients and interior designers choose us first for over 60 years.
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Rave Reviews
It’s rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloom for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then.
We lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon!
Kaoud Carpets & Rugs was recommended to me by a fellow designer after I relocated to the area and was looking for a great place to bring my clients. I have been going to them and working with Fred for the past 6+ months and I wouldn’t go anywhere else. They have a really big selection of high quality rugs in a lot of different styles, but also do custom, carpeting, and flooring. Fred really does have a one stop shop, but it is the customer service that really makes me a loyal customer. He and Fred Sr are both really kind, down to earth people, that go above and beyond for their clients, I could not recommend them and the quality of their products more.
From The Blog
Celebrating our 68th Year!
We have been selling and servicing our wonderful clients for 68 years with some of [...]
Oct
We do love doing stairs!
Gorgeous Wool & Viscose woven modern pattern on this stair and landing project. Product is [...]
Jul
Another Stair Creation!
Deerfield Mushroom Animal cut pile print with custom stair rods finish off this multi-level staircase [...]
Jun
Our Latest Creation…Darien, CT Residence
Sophisticated, Regal Luxury with this multi-level custom staircase broadloom installation.
Jul
Let’s get ready for Friends & Family
Before & After This client thought her rugs were clean until we got them! Don’t [...]
Nov
- Clair C.Kaoud (and Fred specifically) was fantastic. Very knowledgeable and excellent customer service, not to mention they did a great job cleaning our rug. I felt Fred went above and beyond, even sending us photo updates throughout the cleaning process. Our rug, which was very overdue for a cleaning, is noticeably more vibrant and softer. We felt very safe having our rug cleaned during the COVID crisis, Kaoud took extra precautions and still turned our rug around very quickly. Prices were in line with industry standard. Kaoud will be our go-to shop for oriental rug cleaning in the future and I wouldn’t hesitate to recommend them to anyone. - 6/02/2020read moreread less
- Phyllis ZappalaKaoud Carpets are an outstanding supplier of quality carpets for the discerning customer. As a local interior designer, I've worked with Fred Kaoud to fulfill my client's needs. Their selection, installation, attention to detail and customer service are superb! I would recommend them without hesitation! Phyllis Zappala - 9/23/2015read moreread less
- Ann R.We had a wonderful experience with Kaoud Carpet when we downsized to a new house. Fred and his team were ultimate professionals, and Fred was especially adept at communicating regularly and clearly via email. They cleaned and repaired at least 8 Oriental carpets and all look wonderful. One was a multi-generational much used carpet that was worn and tired looking, and now looks beautiful. The work took some time, but Fred was very upfront about this at the beginning. The cost of delivery was built into the total cost which was paid upfront, and that plan served us well. We always knew the status of each carpet, thanks to Fred's emails. All in all, not only was their cleaning and repair excellent, but the combination of utter professionalism, yet informal, friendly, and communicative style informed our five star review. - 5/17/2021read moreread less
- Charles S.Fantastic experience with Kaoud's! Worked with Fred Kaoud directly to repair and re-size a few extra Tibetan large rugs. Fred not only helped me personally but also recommended superior alternatives at a lower cost. What more could I ask for? All in all, fantastic professionalism, responsiveness, integrity, and quality work. Many thanks. - 1/19/2021read moreread less
- Alice O.The tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short time later. The background red glowed, and the rose, pink, green, and cream colors in the center were bright and clean. And, the ends were repaired. Fred K*** was a pleasure to meet, generous with his time. He explained the rug's background, how it would be cleaned and repaired. And suggested the best option for a rug pad; a pleasure to my bare feet! Kaud's would be my recommendation to evaluate a carpet, assess problem areas, and restore/clean expertly. - 2/20/2019read moreread less
- Karl a.We have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went to their new showroom in Wilton when it opened in the late 1980's. No words can adequately express the professionalism of this family owned company. They recently went "above and beyond" in helping us with an unusual situation with one of our Karastan rugs. We thank them so much for their assistance. Not only are the owners wonderful people to deal with; but also, their pick-up and delivery team is great, and the way they solved a carpet placement in my home recently was outstanding. Dealing with Kaoud is a genuine pleasure and we would highly recommend them. ***l and ******* *********** - 12/12/2017read moreread less
- Maxine Peltz ShushanI spent months and months searching for a rug that fit my style, quality standards, and budget. It wasn’t easy! But when I walked into Kaoud Carpets & Rug, I found multiple options right away that fit exactly what I was looking for. The hardest part was choosing which one to take home! They offered great customer service, and I absolutely love my new rug! This will definitely be my first time next time I’m in the market for a new rug. - 10/10/2019read moreread less
- Loralee H.Kaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped from *** It was beyond dirty, full of dust. I am sure it hadn't been cleaned in years (if ever!). When they delivered it to my home, it looked like a brand-new rug. The colors were vivid, and it feels soft under foot. I am so thrilled they took such wonderful care of this rug that is precious to me because it was my parents'. I would not trust anyone else with my rugs. Whether you have modest rugs or expensive heirlooms, Kaoud Carpets will handle them with care and return them to you spotlessly clean. This is a local family business with the highest standards of customer service. Wonderful people to work with, very professional. I highly recommend using Kaoud Carpets and Rugs for all of your flooring/carpet/rug needs. - 12/21/2022read moreread less
- Kristen MWe had a large vintage kilim that had holes in it. We couldn't decide whether to spend the money to get it fixed or to buy a new rug. We ended up having our rug repaired and cleaned by Kaoud and we're thrilled with the results! They custom dyed the yarns for a perfect match to reweave the deteriorated areas (there were many). We just got the rug back yesterday and they really delivered everything they promised; it is now something we'll keep forever. Nice, knowledgable people, and they didn't pressure us at all. Highly recommend! - 9/24/2020read moreread less
- William G.A leaking water pipe caused considerable damage to carpeting in our basement family room. Total replacement of carpeting and padding was needed. We shopped several carpeting stores then found desirable products at Kaoud Rugs in West Hartford. The sales person, Christina L********, came to our home , measured all open areas, closets and stairs. The price was acceptable. When installation occurred, I was impressed at the concern for detail and precision performed by the crew. I cannot find a flaw at the stairs, around lolly columns, at doorways or closet entries. They did a very good installation. Maurice Kaoud helped finalize communication with our insurance. We are pleased with all interactions with Kaoud Rugs of West Hartford. - 12/10/2021read moreread less
- Ray AbramsonFred was great to work with. He was responsive and his prices were fair. His staff did the best cleaning job we've ever had on our rugs, and he was able to fix two small rips in the welts for us. We had used another local service for cleaning before and were never satisfied with the results - Kaoud delivered and returned the rugs and did an exceptional job cleaning them. - 2/26/2021read moreread less