KAOUD Carpets & rugs

Kaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several... read moreKaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several weeks and when they were returned they looked, and felt like they have never been used. There were no odors of any sort either. Just fresh clean rugs. Excellent service. read less - 8/29/2020 

Great and high quality selection, impeccable customer service, installation crew was very knowledgeable and professional. Will use again and highly recommend! - 8/12/2019 

Best service and selection! - 12/06/2013 

Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a... read moreOur family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. read less - 1/30/2022 

Purchasing the highest quality rugs and carpets from KAOUD has been as easy and friendly as could be. In addition,... read morePurchasing the highest quality rugs and carpets from KAOUD has been as easy and friendly as could be. In addition, I received a great price for what I purchased and veery happy with as I enjoy the rugs in my home. I look forward to the carpet that will be installed in the new year. read less - 12/10/2020 

I had 3 rugs cleaned and not only did they come out better than I expected, the client service was... read moreI had 3 rugs cleaned and not only did they come out better than I expected, the client service was outstanding! Thank you to Fred, Mario and Jose!!! I will be back!!! read less - 9/24/2021 

Kaoud Carpets are an outstanding supplier of quality carpets for the discerning customer. As a local interior designer, I've worked... read moreKaoud Carpets are an outstanding supplier of quality carpets for the discerning customer. As a local interior designer, I've worked with Fred Kaoud to fulfill my client's needs. Their selection, installation, attention to detail and customer service are superb! I would recommend them without hesitation! Phyllis Zappala read less - 9/23/2015 

It's rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as... read moreIt's rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloam for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then. So I decided to go there to see their selection. I was pleasantly surprised with their vast selection of sisals and jutes! I wanted a modern contemporary look and they had it all. Joanne Kaoud even offered to come to my home with a variety of samples. She came with an arm full of choices, with a big smile on her face, so I could see them in the room. We even had coffee together. Those little things mean a lot! I'm from Minneapolis and out East you don't always get the quality service that I received from the Kaouds. The carpet looks fabulous! Better that I ever expected! Plus with the scrap, Fred Kaoud suggested that they bind the edges and now I have an extra rug in the parlor!
You'll be happy that you used Kaouds! We are! read less - 6/28/2015 

Extremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall... read moreExtremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall to wall. I must see showroom if you’re in the market for new carpets. Prices ranges for everyone read less - 2/23/2019 

Friendly, efficient, pleasant and excellent work. I would recommend them to anyone looking to care for their rugs. - 11/13/2019 

A precious resource for carpet lovers! Deep knowledge, superb service. I learn every time I go to Kaoud’s, and my... read moreA precious resource for carpet lovers! Deep knowledge, superb service. I learn every time I go to Kaoud’s, and my home is more beautful thanks to them. read less - 4/28/2019 

I have known and purchased carpets from Fred Kaoud for over 30 years and he and his family are very... read moreI have known and purchased carpets from Fred Kaoud for over 30 years and he and his family are very honest and professional business people. Last month I had my carpet cleaned by them and the end result looked great.
Dan Dolcetti read less - 3/23/2022 

Excellent service from choosing our carpet to installation. Fred is very helpful and knowledgeable and was a pleasure to work... read moreExcellent service from choosing our carpet to installation. Fred is very helpful and knowledgeable and was a pleasure to work with. He was ready to work with us on whatever the price point. Installation was seamless as well. Very professional company, and as an interior designer, a great team to work with. read less - 8/01/2019 

Very professional and clearly and slowly explained the work done. I am coming back again. Nice people. Great job. - 11/04/2021 

This company gave professional and very satisfactory service cleaning 3 of our oriental carpets. We have used this company for... read moreThis company gave professional and very satisfactory service cleaning 3 of our oriental carpets. We have used this company for many years to help us keep our rugs in top shape. Very satisfied. read less - 2/07/2020 

Great selection, excellent service, and delivered promptly (on a holiday no less). We were very pleased with our Kaoud experience! - 9/08/2021 

We purchased several oriental rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When... read moreWe purchased several oriental rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When it was necessary to replace old carpeting in other areas, we visited several dealers but found there was nothing superior to Kaoud in both quality and service. Everything was done on time and in a thoroughly professional manner. Fred gave us a variety of options and suggestions that helped us make a decision without any pressure. The installers, George and Gus, were professional in their own right and did an excellent job, especially on hard to match corners. We could not be more satisfied. read less - 8/12/2019 

Find your dream carpet here- outstanding selection and service. - 5/19/2015 

Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs... read moreWorking with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. read less - 9/04/2021 

Kaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several... read moreKaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several weeks and when they were returned they looked, and felt like they have never been used. There were no odors of any sort either. Just fresh clean rugs. Excellent service. read less - 8/29/2020 

We were very pleased with the selection of carpets available at Kaoud, the effort put forth by the staff to... read moreWe were very pleased with the selection of carpets available at Kaoud, the effort put forth by the staff to review them all, and their taking the time to deliver and stage the three carpets we liked. That made all the difference as the third choice quickly became our first! Good quality and great value - thanks guys! read less - 9/08/2021 

I had Kaoud Carpets clean and repair severa Oriental l rugs that were precious to me. They did an incredible... read moreI had Kaoud Carpets clean and repair severa Oriental l rugs that were precious to me. They did an incredible job where I couldn't even tell where the repair ended and the carpet began. Thank you Kaoud! read less - 12/15/2020 

Provided a quick quote. Arrived when scheduled and did a thorough job. Thrilled with the results and will use them again. - 3/04/2021 

Absolutely the Best! Highly recommend the all services for cleaning and especially restoration. Bravo - 2/18/2022 

we sent out carpets that had been abused by pets and they came back brand new, perfectly clean, no pet... read morewe sent out carpets that had been abused by pets and they came back brand new, perfectly clean, no pet odors, no stains, like magic. Thank you so much for your work. read less - 8/29/2020 

Very professional and clearly and slowly explained the work done. I am coming back again. Nice people. Great job. - 11/04/2021 

Kaoud Carpets & Rugs in Wilton is a gem of a store. Fred Kaoud and his staff are helpful without... read moreKaoud Carpets & Rugs in Wilton is a gem of a store. Fred Kaoud and his staff are helpful without being overbearing. They are focused on customer satisfaction. Their pricing is competitive with any of the large retailers. I was able to get a high end product at a price I could afford. Besides stocking an impressive selection of oriental carpets, they offer an extensive variety of broadloom carpets as well as hardwoods, laminates and other flooring - something I did not realize until I got there. I am happy to have discovered Kaoud in Wilton because now I know it is the only place I need to go for carpeting or flooring. Luckily for me it’s located nearby my home, but it’s worth the trip from outside the immediate area. read less - 2/21/2019 

A leaking water pipe caused considerable damage to carpeting in our basement family room. Total replacement of carpeting and padding... read moreA leaking water pipe caused considerable damage to carpeting in our basement family room. Total replacement of carpeting and padding was needed. We shopped several carpeting stores then found desirable products at Kaoud Rugs in West Hartford. The sales person, Christina L********, came to our home , measured all open areas, closets and stairs. The price was acceptable. When installation occurred, I was impressed at the concern for detail and precision performed by the crew. I cannot find a flaw at the stairs, around lolly columns, at doorways or closet entries. They did a very good installation. Maurice Kaoud helped finalize communication with our insurance. We are pleased with all interactions with Kaoud Rugs of West Hartford. read less - 12/10/2021 

Kaoud Carpets and Rugs provided exceptional service regarding the cleaning and moth proofing of 16 of my heirloom Persian rugs--starting... read moreKaoud Carpets and Rugs provided exceptional service regarding the cleaning and moth proofing of 16 of my heirloom Persian rugs--starting with the phone call I had with Fred Kaoud, Jr. Mr. Kaoud arrived at our home the very next day to personally inspect the carpets. He patiently explained the problems with each one, the process by which his firm cleans and moths proofs. He also provided a detailed account of each rug, its age and origin. Six weeks later the rugs returned home----now silky, exquisitely clean, the colors vibrant. They have never looked this good. His professional team brought the rugs in and expertly placed them around the house, explaining why some rugs should be placed in the same room with another rug, due to the common origin and related designs. Fred and his team were a delight to work with. We can't say enough about Kaoud Carpets and Rugs-For anyone who treasures their rugs as heirloom quality art, Kaoud is the only place to go. read less - 5/05/2019 

Very nice people to do business with..I had my area rugs cleaned..they are beautiful..thanks ..I would recommend them to friends... read moreVery nice people to do business with..I had my area rugs cleaned..they are beautiful..thanks ..I would recommend them to friends for sure.. read less - 12/05/2019