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Rave Reviews

It’s rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloom for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then.

We lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon!

Kaoud Carpets & Rugs was recommended to me by a fellow designer after I relocated to the area and was looking for a great place to bring my clients. I have been going to them and working with Fred for the past 6+ months and I wouldn’t go anywhere else. They have a really big selection of high quality rugs in a lot of different styles, but also do custom, carpeting, and flooring. Fred really does have a one stop shop, but it is the customer service that really makes me a loyal customer. He and Fred Sr are both really kind, down to earth people, that go above and beyond for their clients, I could not recommend them and the quality of their products more.
From The Blog
Richard Capogrosso
Have used Kaoud for rug cleaning twice now and have been very satisfied. They are professional, keep to the schedule... read moreHave used Kaoud for rug cleaning twice now and have been very satisfied. They are professional, keep to the schedule they promise and they always do an outstanding job. read less - 10/11/2022- Frank B.Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs... read moreWorking with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. read less - 9/04/2021
Leslie Loop
Kaoud Carpets & Rugs was a perfect place to take my 70 year old oriental rug. The care they... read moreKaoud Carpets & Rugs was a perfect place to take my 70 year old oriental rug. The care they gave it was so wonderful. Their high-level of commitment to excellence was everything I was hoping for and more. My rug is sparkling clean with colors so vibrant, all thanks to the care they gave it. I recommend them highly. read less - 2/06/2020Nicole Schreiber
Fred and his team at Kaoud Carpets & Rugs are amazing. They have a fantastic selection and are helpful with... read moreFred and his team at Kaoud Carpets & Rugs are amazing. They have a fantastic selection and are helpful with picking the right carpet to fit your needs and staying in touch for any questions to ensure the job gets done correctly and as quickly as possible. We had them install a runner on our stairs and the installation was quick, seamless, and beautifully done - we're very happy with the results! We will definitely be going back for future carpeting needs!! read less - 1/20/2023- Paul F.Kaoud Carpets & Rugs in Wilton is a gem of a store. Fred Kaoud and his staff are helpful without... read moreKaoud Carpets & Rugs in Wilton is a gem of a store. Fred Kaoud and his staff are helpful without being overbearing. They are focused on customer satisfaction. Their pricing is competitive with any of the large retailers. I was able to get a high end product at a price I could afford. Besides stocking an impressive selection of oriental carpets, they offer an extensive variety of broadloom carpets as well as hardwoods, laminates and other flooring - something I did not realize until I got there. I am happy to have discovered Kaoud in Wilton because now I know it is the only place I need to go for carpeting or flooring. Luckily for me it’s located nearby my home, but it’s worth the trip from outside the immediate area. read less - 2/21/2019
Gabriela Yu
We had a great experience with Kaoud Carpets & Rugs. Fred was very helpful, flexible and resourceful, and the installation... read moreWe had a great experience with Kaoud Carpets & Rugs. Fred was very helpful, flexible and resourceful, and the installation was efficient and flawless. We would definitely hire them again for any other carpeting work. read less - 10/14/2021jeff hyman
We went to Kaoud to purchase carpeting based on reviews we saw here in Google. We were not disappointed. Service... read moreWe went to Kaoud to purchase carpeting based on reviews we saw here in Google. We were not disappointed. Service in the store and in our home was excellent. Fred was extremely responsive and thorough in addressing all of our questions, keeping us up-to-date on delivery times, and ensuring installation as quickly as possible. Candido’s installation was highly professional, on time as promised, and expertly performed. We were extremely pleased with the service we received from start to finish, and would highly recommend Kaoud to anyone interested in purchasing floor covering. read less - 10/20/2021- Kathleen O.Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few... read moreOur family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. read less - 1/30/2022
Matthew Kansy
From the very beginning, as soon as I walked in the door, my experience with Fred Kaoud and Kaoud Carpets... read moreFrom the very beginning, as soon as I walked in the door, my experience with Fred Kaoud and Kaoud Carpets & Rugs has been nothing but exceptional. I had to have a very fine rug that has been in my family for over 35 years cared for. Unfortunately, it had suffered significant damage from both water and moths. Thankfully only around the edges. At first, I wanted to just stop the bleeding, but what Fred and his very talented in house weaver suggested, although radical, brought my family heirloom back to its former glory. Pictures can not even come close to describing the end result. The outside border was removed, the edges rebound and fringe overcasted. The rug is now absolutely perfect with no compromises or imperfections. Although now a bit smaller in size, it is a remarkable piece that has been brought back to its former glory. I am absolutely confident that this rug will be passed down to the next generation, just like all fine hand woven rugs should be. Thank you, Fred and Kaoud Rugs. read less - 2/04/2020William Creighton
We were very happy with our recent purchase of a carpet from Fred at Kaoud. The service was excellent... read moreWe were very happy with our recent purchase of a carpet from Fred at Kaoud. The service was excellent form start to finish and the carpet will give us lots of pleasure for years to come. read less - 9/05/2021Kristen M
We had a large vintage kilim that had holes in it. We couldn't decide whether to spend the money to... read moreWe had a large vintage kilim that had holes in it. We couldn't decide whether to spend the money to get it fixed or to buy a new rug. We ended up having our rug repaired and cleaned by Kaoud and we're thrilled with the results! They custom dyed the yarns for a perfect match to reweave the deteriorated areas (there were many). We just got the rug back yesterday and they really delivered everything they promised; it is now something we'll keep forever. Nice, knowledgable people, and they didn't pressure us at all. Highly recommend! read less - 9/24/2020- Karl a.We have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went... read moreWe have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went to their new showroom in Wilton when it opened in the late 1980's. No words can adequately express the professionalism of this family owned company. They recently went "above and beyond" in helping us with an unusual situation with one of our Karastan rugs. We thank them so much for their assistance. Not only are the owners wonderful people to deal with; but also, their pick-up and delivery team is great, and the way they solved a carpet placement in my home recently was outstanding. Dealing with Kaoud is a genuine pleasure and we would highly recommend them. ***l and ******* *********** read less - 12/12/2017
- Allan B.We found Fred and crew an excellent choice! They were knowledgeable, professional, and caring. The cleaned our Persian rugs, had... read moreWe found Fred and crew an excellent choice! They were knowledgeable, professional, and caring. The cleaned our Persian rugs, had them back when promised, and did a terrific job. The new rugs we purchased were also wonderful choices. We would highly recommend them to potential customers who wish services or products! read less - 4/27/2021
Marilin Lipman
We had 2 rugs recently cleaned by Kaoud Carpets & Rugs; one was an oriental. They came out beautifully and... read moreWe had 2 rugs recently cleaned by Kaoud Carpets & Rugs; one was an oriental. They came out beautifully and the pick-up and delivery was seamless. I highly recommend Kaoud. read less - 3/11/2021- Allison .Extremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall... read moreExtremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall to wall. I must see showroom if you’re in the market for new carpets. Prices ranges for everyone read less - 2/23/2019
- T. B.Kaoud Carpets and Rugs provided exceptional service regarding the cleaning and moth proofing of 16 of my heirloom Persian rugs--starting... read moreKaoud Carpets and Rugs provided exceptional service regarding the cleaning and moth proofing of 16 of my heirloom Persian rugs--starting with the phone call I had with Fred Kaoud, Jr. Mr. Kaoud arrived at our home the very next day to personally inspect the carpets. He patiently explained the problems with each one, the process by which his firm cleans and moths proofs. He also provided a detailed account of each rug, its age and origin. Six weeks later the rugs returned home----now silky, exquisitely clean, the colors vibrant. They have never looked this good. His professional team brought the rugs in and expertly placed them around the house, explaining why some rugs should be placed in the same room with another rug, due to the common origin and related designs. Fred and his team were a delight to work with. We can't say enough about Kaoud Carpets and Rugs-For anyone who treasures their rugs as heirloom quality art, Kaoud is the only place to go. read less - 5/05/2019
Maxine Peltz Shushan
I spent months and months searching for a rug that fit my style, quality standards, and budget. It wasn’t easy!... read moreI spent months and months searching for a rug that fit my style, quality standards, and budget. It wasn’t easy! But when I walked into Kaoud Carpets & Rug, I found multiple options right away that fit exactly what I was looking for. The hardest part was choosing which one to take home! They offered great customer service, and I absolutely love my new rug! This will definitely be my first time next time I’m in the market for a new rug. read less - 10/10/2019Diana Braun
We lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around... read moreWe lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon! read less - 9/23/2015- Alice O.The tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short... read moreThe tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short time later. The background red glowed, and the rose, pink, green, and cream colors in the center were bright and clean. And, the ends were repaired. Fred K*** was a pleasure to meet, generous with his time. He explained the rug's background, how it would be cleaned and repaired. And suggested the best option for a rug pad; a pleasure to my bare feet! Kaud's would be my recommendation to evaluate a carpet, assess problem areas, and restore/clean expertly. read less - 2/20/2019
- Doug C.Courteous, informative, efficient transaction. Shows the experience level Fred and his installer, Gus, possess. Having done a renovation that lasted... read moreCourteous, informative, efficient transaction. Shows the experience level Fred and his installer, Gus, possess. Having done a renovation that lasted over a year, Kaoud Carpet and Rugs was the most pleasant vendor to do business with. read less - 11/11/2019
Amy Crenshaw
My husband and I just moved to the area and needed to clean our lovely Persian rug that I inherited... read moreMy husband and I just moved to the area and needed to clean our lovely Persian rug that I inherited from my Armenian grandmother.
Fred Kaoud Jr. was very responsive to my inquiries and extremely knowledgeable. The Kaoud team carefully removed many years of dust and hand washed our precious heirloom. In addition, the installation team helped with sound recommendations on where to position the rug in our new home once it was cleaned. It looks stunning! What a wonderful way to feel at home in our new home! read less - 8/30/2021Rhonda Brown
Kaoud repaired a threadbare spot on our wool carpet. It looks much, much better. Their pick and delivery was quick... read moreKaoud repaired a threadbare spot on our wool carpet. It looks much, much better. Their pick and delivery was quick and efficient. Work was completed right on time. A great experience. read less - 5/04/2022Katia Friend
I have been working with Kaoud for over 15 years and they are true pros! Great customer service, great value... read moreI have been working with Kaoud for over 15 years and they are true pros! Great customer service, great value and timely responses to questions. It’s nice to work with a local, family owned business. Thank you!! read less - 6/24/2020