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Rave Reviews

It’s rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloom for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then.

We lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon!

Kaoud Carpets & Rugs was recommended to me by a fellow designer after I relocated to the area and was looking for a great place to bring my clients. I have been going to them and working with Fred for the past 6+ months and I wouldn’t go anywhere else. They have a really big selection of high quality rugs in a lot of different styles, but also do custom, carpeting, and flooring. Fred really does have a one stop shop, but it is the customer service that really makes me a loyal customer. He and Fred Sr are both really kind, down to earth people, that go above and beyond for their clients, I could not recommend them and the quality of their products more.
From The Blog
Kristen M
We had a large vintage kilim that had holes in it. We couldn't decide whether to spend the money to... read moreWe had a large vintage kilim that had holes in it. We couldn't decide whether to spend the money to get it fixed or to buy a new rug. We ended up having our rug repaired and cleaned by Kaoud and we're thrilled with the results! They custom dyed the yarns for a perfect match to reweave the deteriorated areas (there were many). We just got the rug back yesterday and they really delivered everything they promised; it is now something we'll keep forever. Nice, knowledgable people, and they didn't pressure us at all. Highly recommend! read less - 9/24/2020LZB Ham
Kaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped... read moreKaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped from AZ. It was beyond dirty, full of dust. I am sure it hadn't been cleaned in years (if ever!). When they delivered it to my home, it looked like a brand-new rug. The colors were vivid, and it feels soft under foot. I am so thrilled they took such wonderful care of this rug that is precious to me because it was my parents'. I would not trust anyone else with my rugs. Whether you have modest rugs or expensive heirlooms, Kaoud Carpets will handle them with care and return them to you spotlessly clean. This is a local family business with the highest standards of customer service. I highly recommend using Kaoud Carpets and Rugs for all of your flooring/carpet/rug needs. read less - 12/21/2022- Katie H.I received excellent customer service from initial browsing through to delivery in my experience with Kaoud rugs. Communication was thorough... read moreI received excellent customer service from initial browsing through to delivery in my experience with Kaoud rugs. Communication was thorough and prompt. Ease of shopping and payment was beyond what I could have anticipated. And, the rug we chose is the perfect completion to our home! read less - 9/16/2022
- Kathleen O.Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few... read moreOur family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. read less - 1/30/2022
- Linda P.Fred Kaoud and Kaoud Carpets in Wilton gave excellent service. We originally purchased our living room and dining room carpets... read moreFred Kaoud and Kaoud Carpets in Wilton gave excellent service. We originally purchased our living room and dining room carpets from them many years ago. This was the first time we sent the rugs out to be cleaned. Fred kept us informed via e-mail. They picked up and delivered our carpets, and refringed the 10x14 ft carpet. They had to do multiple extractions and included new pads. We had an old stain from dropping a green bean casserole on one rug many years ago and they did an excellent job of removing the stain. The two delivery men, Ben and Jose, did a wonderful job and were very professional. We appreciated that they wore masks. I would highly recommend Kaoud Carpets in Wilton. read less - 7/22/2020
- Beth S.We bought a beautiful carpet from Kaoud’s, It was the perfect choice and they helped us get just the right... read moreWe bought a beautiful carpet from Kaoud’s, It was the perfect choice and they helped us get just the right one and right colors for the space . They have a great selection and really use their experience to guide us. read less - 7/13/2019
- Frank B.Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs... read moreWorking with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. read less - 9/04/2021
- Alice O.The tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short... read moreThe tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short time later. The background red glowed, and the rose, pink, green, and cream colors in the center were bright and clean. And, the ends were repaired. Fred K*** was a pleasure to meet, generous with his time. He explained the rug's background, how it would be cleaned and repaired. And suggested the best option for a rug pad; a pleasure to my bare feet! Kaud's would be my recommendation to evaluate a carpet, assess problem areas, and restore/clean expertly. read less - 2/20/2019
- Stewart W.This was our first time visiting Kaoud Carpets & Rugs, and we will be returning there soon to make our... read moreThis was our first time visiting Kaoud Carpets & Rugs, and we will be returning there soon to make our next purchase. We were greeted as soon as we walked into the store. Joanne gave us the choice to browse on our own or , if we wanted help, to receive pressure-free advice. She was friendly and helpful and guided us to a few rugs that we liked a lot and fit our needs well. We were able to buy a rug quickly and efficiently and had it home that day. Later that day I was talking with my sister and learned that many of her friends have been shopping at Kaoud for years and keep returning to make new purchases. We made a fortuitous discovery. read less - 11/13/2022
- Natalie V.They are an amazing business. Fred , the owner is professional and prompt. He cleaned 5 of our carpets flawlessly... read moreThey are an amazing business. Fred , the owner is professional and prompt. He cleaned 5 of our carpets flawlessly and delivered right on time. They are a pleasure to deal with ! read less - 7/30/2021
Richard Capogrosso
Have used Kaoud for rug cleaning twice now and have been very satisfied. They are professional, keep to the schedule... read moreHave used Kaoud for rug cleaning twice now and have been very satisfied. They are professional, keep to the schedule they promise and they always do an outstanding job. read less - 10/11/2022- KATHLEEN D.Very nice people to do business with..I had my area rugs cleaned..they are beautiful..thanks ..I would recommend them to friends... read moreVery nice people to do business with..I had my area rugs cleaned..they are beautiful..thanks ..I would recommend them to friends for sure.. read less - 12/05/2019
- Julie L.Kaoud Carpets and Rugs has a huge variety of rugs and carpets to choose from and the brother and sister... read moreKaoud Carpets and Rugs has a huge variety of rugs and carpets to choose from and the brother and sister who run the family business provide a very welcoming environment. Their delivery people are highly professional who make sure the installation is done perfectly. read less - 5/13/2023
Sandy VanDerzee
Working with Fred and his team was easy and fun! They have a wonderful selection and Fred is very... read moreWorking with Fred and his team was easy and fun! They have a wonderful selection and Fred is very knowledgeable and helpful.
I will be using Kaoud Carpets again very soon. read less - 8/01/2019- ShermanA precious resource for carpet lovers! Deep knowledge, superb service. I learn every time I go to Kaoud’s, and my... read moreA precious resource for carpet lovers! Deep knowledge, superb service. I learn every time I go to Kaoud’s, and my home is more beautful thanks to them. read less - 4/28/2019
Gabriela Yu
We had a great experience with Kaoud Carpets & Rugs. Fred was very helpful, flexible and resourceful, and the installation... read moreWe had a great experience with Kaoud Carpets & Rugs. Fred was very helpful, flexible and resourceful, and the installation was efficient and flawless. We would definitely hire them again for any other carpeting work. read less - 10/14/2021Emily Elkin
We went to Kaoud Carpets for a runner on our staircase. When we entered, Fred immediately greeted us and guided... read moreWe went to Kaoud Carpets for a runner on our staircase. When we entered, Fred immediately greeted us and guided us through the plethora of options. Fred helped us narrow down to a few choices and sent us samples. Our runner was installed perfectly and we couldn’t be happier! We will absolutely be returning to Fred for future carpets. read less - 3/21/2023Charles Schwartz
Fantastic experience with Kaoud's!
Worked with Fred Kaoud directly to repair and re-size a few extra Tibetan large rugs. Fred... read moreFantastic experience with Kaoud's!
Worked with Fred Kaoud directly to repair and re-size a few extra Tibetan large rugs. Fred not only helped me personally but also recommended superior alternatives at a lower cost. What more could I ask for? All in all, fantastic professionalism, responsiveness, integrity, and quality work.
Many thanks. read less - 1/19/2021Anne C
All the people at Kaoud treat you like family and are very thankful for the business. They are honest... read moreAll the people at Kaoud treat you like family and are very thankful for the business. They are honest and we've bought two very large oriental rugs from them. In addition, they are the people to go to when you need your rugs cleaned. My dog soiled ours and Kaoud was able to get the stain out even though it was weeks old. A miracle!! read less - 12/13/2020dan dolcetti
I have known and purchased carpets from Fred Kaoud for over 30 years and he and his family are very... read moreI have known and purchased carpets from Fred Kaoud for over 30 years and he and his family are very honest and professional business people. Last month I had my carpet cleaned by them and the end result looked great.
Dan Dolcetti read less - 3/23/2022- Kathleen O.Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few... read moreOur family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. read less - 1/30/2022
- Loralee H.Kaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped... read moreKaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped from *** It was beyond dirty, full of dust. I am sure it hadn't been cleaned in years (if ever!). When they delivered it to my home, it looked like a brand-new rug. The colors were vivid, and it feels soft under foot. I am so thrilled they took such wonderful care of this rug that is precious to me because it was my parents'. I would not trust anyone else with my rugs. Whether you have modest rugs or expensive heirlooms, Kaoud Carpets will handle them with care and return them to you spotlessly clean. This is a local family business with the highest standards of customer service. Wonderful people to work with, very professional. I highly recommend using Kaoud Carpets and Rugs for all of your flooring/carpet/rug needs. read less - 12/21/2022