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Rave Reviews

It’s rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloom for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then.

We lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon!

Kaoud Carpets & Rugs was recommended to me by a fellow designer after I relocated to the area and was looking for a great place to bring my clients. I have been going to them and working with Fred for the past 6+ months and I wouldn’t go anywhere else. They have a really big selection of high quality rugs in a lot of different styles, but also do custom, carpeting, and flooring. Fred really does have a one stop shop, but it is the customer service that really makes me a loyal customer. He and Fred Sr are both really kind, down to earth people, that go above and beyond for their clients, I could not recommend them and the quality of their products more.
From The Blog
- Doug C.Courteous, informative, efficient transaction. Shows the experience level Fred and his installer, Gus, possess. Having done a renovation that lasted... read moreCourteous, informative, efficient transaction. Shows the experience level Fred and his installer, Gus, possess. Having done a renovation that lasted over a year, Kaoud Carpet and Rugs was the most pleasant vendor to do business with. read less - 11/11/2019
- Frank B.Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs... read moreWorking with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. read less - 9/04/2021
- Linda P.Fred Kaoud and Kaoud Carpets in Wilton gave excellent service. We originally purchased our living room and dining room carpets... read moreFred Kaoud and Kaoud Carpets in Wilton gave excellent service. We originally purchased our living room and dining room carpets from them many years ago. This was the first time we sent the rugs out to be cleaned. Fred kept us informed via e-mail. They picked up and delivered our carpets, and refringed the 10x14 ft carpet. They had to do multiple extractions and included new pads. We had an old stain from dropping a green bean casserole on one rug many years ago and they did an excellent job of removing the stain. The two delivery men, Ben and Jose, did a wonderful job and were very professional. We appreciated that they wore masks. I would highly recommend Kaoud Carpets in Wilton. read less - 7/22/2020
- Beth S.We just purchased our fifth Persian carpet from Kaoud Carpets and Rugs. Fred worked to find us another beautiful carpet... read moreWe just purchased our fifth Persian carpet from Kaoud Carpets and Rugs. Fred worked to find us another beautiful carpet that needed to be an unusual size to fit into our family room which has unique dimensions. This is truly a great addition to our house! The team did a quick job laying the carpet and pad when they delivered it to our home. We’re already thinking about our next purchase from Kaoud…. read less - 10/27/2023
- KATHLEEN D.Very nice people to do business with..I had my area rugs cleaned..they are beautiful..thanks ..I would recommend them to friends... read moreVery nice people to do business with..I had my area rugs cleaned..they are beautiful..thanks ..I would recommend them to friends for sure.. read less - 12/05/2019
jeff hyman
We went to Kaoud to purchase carpeting based on reviews we saw here in Google. We were not disappointed. Service... read moreWe went to Kaoud to purchase carpeting based on reviews we saw here in Google. We were not disappointed. Service in the store and in our home was excellent. Fred was extremely responsive and thorough in addressing all of our questions, keeping us up-to-date on delivery times, and ensuring installation as quickly as possible. Candido’s installation was highly professional, on time as promised, and expertly performed. We were extremely pleased with the service we received from start to finish, and would highly recommend Kaoud to anyone interested in purchasing floor covering. read less - 10/20/2021Elizabeth Territo
Fred was incredibly knowledgeable and really helped us narrow down the style we were looking for. I would recommend checking... read moreFred was incredibly knowledgeable and really helped us narrow down the style we were looking for. I would recommend checking out Kauod’s for your area rug needs. read less - 7/31/2020- William G.We purchased several oriental rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When... read moreWe purchased several oriental rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When it was necessary to replace old carpeting in other areas, we visited several dealers but found there was nothing superior to Kaoud in both quality and service. Everything was done on time and in a thoroughly professional manner. Fred gave us a variety of options and suggestions that helped us make a decision without any pressure. The installers, George and Gus, were professional in their own right and did an excellent job, especially on hard to match corners. We could not be more satisfied. read less - 8/12/2019
Leslie Loop
Kaoud Carpets & Rugs was a perfect place to take my 70 year old oriental rug. The care they... read moreKaoud Carpets & Rugs was a perfect place to take my 70 year old oriental rug. The care they gave it was so wonderful. Their high-level of commitment to excellence was everything I was hoping for and more. My rug is sparkling clean with colors so vibrant, all thanks to the care they gave it. I recommend them highly. read less - 2/06/2020William Green
We purchased several rugs 15 years ago from Kaoud and continue to be completely happy with their quality. ... read moreWe purchased several rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When it was necessary to carpet other areas, we visited several dealers but found there was nothing superior to Kaoud in both quality and service. Everything was done on time and in a thoroughly professional manner. read less - 8/12/2019- Clair C.Kaoud (and Fred specifically) was fantastic. Very knowledgeable and excellent customer service, not to mention they did a great job... read moreKaoud (and Fred specifically) was fantastic. Very knowledgeable and excellent customer service, not to mention they did a great job cleaning our rug. I felt Fred went above and beyond, even sending us photo updates throughout the cleaning process. Our rug, which was very overdue for a cleaning, is noticeably more vibrant and softer. We felt very safe having our rug cleaned during the COVID crisis, Kaoud took extra precautions and still turned our rug around very quickly. Prices were in line with industry standard. Kaoud will be our go-to shop for oriental rug cleaning in the future and I wouldn’t hesitate to recommend them to anyone. read less - 6/02/2020
Emily Elkin
We went to Kaoud Carpets for a runner on our staircase. When we entered, Fred immediately greeted us and guided... read moreWe went to Kaoud Carpets for a runner on our staircase. When we entered, Fred immediately greeted us and guided us through the plethora of options. Fred helped us narrow down to a few choices and sent us samples. Our runner was installed perfectly and we couldn’t be happier! We will absolutely be returning to Fred for future carpets. read less - 3/21/2023Betsy Bilus
My husband and I were completely happy with the service we received at Kaoud Carpets and Rugs. Joanne was... read moreMy husband and I were completely happy with the service we received at Kaoud Carpets and Rugs. Joanne was very knowledgeable and understanding of our situation, guiding us the perfect carpet for our needs. It makes us happy whenever we see it. read less - 5/05/2023Peter Geike
This company gave professional and very satisfactory service cleaning 3 of our oriental carpets. We have used this company for... read moreThis company gave professional and very satisfactory service cleaning 3 of our oriental carpets. We have used this company for many years to help us keep our rugs in top shape. Very satisfied. read less - 2/07/2020- ThomExcellent selection. Thoughtful consultation. Flexible scheduling. Expert and respectful installation. The entire experience was seamless and excellent customer service throughout.... read moreExcellent selection. Thoughtful consultation. Flexible scheduling. Expert and respectful installation. The entire experience was seamless and excellent customer service throughout. No need to go anywhere else. read less - 4/20/2021
William Harrow
we sent out carpets that had been abused by pets and they came back brand new, perfectly clean, no pet... read morewe sent out carpets that had been abused by pets and they came back brand new, perfectly clean, no pet odors, no stains, like magic. Thank you so much for your work. read less - 8/29/2020- Anne V.Excellent service from choosing our carpet to installation. Fred is very helpful and knowledgeable and was a pleasure to work... read moreExcellent service from choosing our carpet to installation. Fred is very helpful and knowledgeable and was a pleasure to work with. He was ready to work with us on whatever the price point. Installation was seamless as well. Very professional company, and as an interior designer, a great team to work with. read less - 8/01/2019
- Allison .Extremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall... read moreExtremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall to wall. I must see showroom if you’re in the market for new carpets. Prices ranges for everyone read less - 2/23/2019
Anne C
All the people at Kaoud treat you like family and are very thankful for the business. They are honest... read moreAll the people at Kaoud treat you like family and are very thankful for the business. They are honest and we've bought two very large oriental rugs from them. In addition, they are the people to go to when you need your rugs cleaned. My dog soiled ours and Kaoud was able to get the stain out even though it was weeks old. A miracle!! read less - 12/13/2020- Alice O.The tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short... read moreThe tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short time later. The background red glowed, and the rose, pink, green, and cream colors in the center were bright and clean. And, the ends were repaired. Fred K*** was a pleasure to meet, generous with his time. He explained the rug's background, how it would be cleaned and repaired. And suggested the best option for a rug pad; a pleasure to my bare feet! Kaud's would be my recommendation to evaluate a carpet, assess problem areas, and restore/clean expertly. read less - 2/20/2019
- Charles S.Fantastic experience with Kaoud's! Worked with Fred Kaoud directly to repair and re-size a few extra Tibetan large rugs. Fred... read moreFantastic experience with Kaoud's! Worked with Fred Kaoud directly to repair and re-size a few extra Tibetan large rugs. Fred not only helped me personally but also recommended superior alternatives at a lower cost. What more could I ask for? All in all, fantastic professionalism, responsiveness, integrity, and quality work. Many thanks. read less - 1/19/2021
- Russ A.Kaoud's is the absolute best carpet store around! They have been on our go-to for expert cleaning of our oriental... read moreKaoud's is the absolute best carpet store around! They have been on our go-to for expert cleaning of our oriental carpets for years - no matter how difficult the pet stain challenge, they always get the stain out and make the carpet look better than before! Kaoud's also has a beautiful selection of carpets to fit any home. Fred and team have the best service ever! read less - 7/26/2021
- Kathleen O.Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few... read moreOur family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. read less - 1/30/2022
Diana Braun
We lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around... read moreWe lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon! read less - 9/23/2015