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Kaoud Carpets & Rugs in Wilton is a gem of a store. Fred Kaoud and his staff are helpful without... read moreKaoud Carpets & Rugs in Wilton is a gem of a store. Fred Kaoud and his staff are helpful without being overbearing. They are focused on customer satisfaction. Their pricing is competitive with any of the large retailers. I was able to get a high end product at a price I could afford. Besides stocking an impressive selection of oriental carpets, they offer an extensive variety of broadloom carpets as well as hardwoods, laminates and other flooring - something I did not realize until I got there. I am happy to have discovered Kaoud in Wilton because now I know it is the only place I need to go for carpeting or flooring. Luckily for me it’s located nearby my home, but it’s worth the trip from outside the immediate area. read less - 2/21/2019
Leslie LoopKaoud Carpets & Rugs was a perfect place to take my 70 year old oriental rug. The care they... read moreKaoud Carpets & Rugs was a perfect place to take my 70 year old oriental rug. The care they gave it was so wonderful. Their high-level of commitment to excellence was everything I was hoping for and more. My rug is sparkling clean with colors so vibrant, all thanks to the care they gave it. I recommend them highly. read less - 2/06/2020
Gabriela YuWe had a great experience with Kaoud Carpets & Rugs. Fred was very helpful, flexible and resourceful, and the installation... read moreWe had a great experience with Kaoud Carpets & Rugs. Fred was very helpful, flexible and resourceful, and the installation was efficient and flawless. We would definitely hire them again for any other carpeting work. read less - 10/14/2021
Matthew KansyFrom the very beginning, as soon as I walked in the door, my experience with Fred Kaoud and Kaoud Carpets... read moreFrom the very beginning, as soon as I walked in the door, my experience with Fred Kaoud and Kaoud Carpets & Rugs has been nothing but exceptional. I had to have a very fine rug that has been in my family for over 35 years cared for. Unfortunately, it had suffered significant damage from both water and moths. Thankfully only around the edges. At first, I wanted to just stop the bleeding, but what Fred and his very talented in house weaver suggested, although radical, brought my family heirloom back to its former glory. Pictures can not even come close to describing the end result. The outside border was removed, the edges rebound and fringe overcasted. The rug is now absolutely perfect with no compromises or imperfections. Although now a bit smaller in size, it is a remarkable piece that has been brought back to its former glory. I am absolutely confident that this rug will be passed down to the next generation, just like all fine hand woven rugs should be. Thank you, Fred and Kaoud Rugs. read less - 2/04/2020
Great selection, excellent service, and delivered promptly (on a holiday no less). We were very pleased with our Kaoud experience! - 9/08/2021
Excellent service, beautiful carpet, and Fred was even willing to text with me. I couldn’t recommend them more highly!! - 10/26/2020
Elizabeth TerritoFred was incredibly knowledgeable and really helped us narrow down the style we were looking for. I would recommend checking... read moreFred was incredibly knowledgeable and really helped us narrow down the style we were looking for. I would recommend checking out Kauod’s for your area rug needs. read less - 7/31/2020
Nicole SchreiberFred and his team at Kaoud Carpets & Rugs are amazing. They have a fantastic selection and are helpful with... read moreFred and his team at Kaoud Carpets & Rugs are amazing. They have a fantastic selection and are helpful with picking the right carpet to fit your needs and staying in touch for any questions to ensure the job gets done correctly and as quickly as possible. We had them install a runner on our stairs and the installation was quick, seamless, and beautifully done - we're very happy with the results! We will definitely be going back for future carpeting needs!! read less - 1/20/2023
Margaret BeldenI had 3 rugs cleaned and not only did they come out better than I expected, the client service was... read moreI had 3 rugs cleaned and not only did they come out better than I expected, the client service was outstanding! Thank you to Fred, Mario and Jose!!! I will be back!!! read less - 9/24/2021
Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs... read moreWorking with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. read less - 9/04/2021
Kaoud's is the absolute best carpet store around! They have been on our go-to for expert cleaning of our oriental... read moreKaoud's is the absolute best carpet store around! They have been on our go-to for expert cleaning of our oriental carpets for years - no matter how difficult the pet stain challenge, they always get the stain out and make the carpet look better than before! Kaoud's also has a beautiful selection of carpets to fit any home. Fred and team have the best service ever! read less - 7/26/2021
Friendly, efficient, pleasant and excellent work. I would recommend them to anyone looking to care for their rugs. - 11/13/2019
Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few... read moreOur family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. read less - 1/30/2022
Friendly, efficient, pleasant and excellent work. I would recommend them to anyone looking to care for their rugs. - 11/13/2019
Fantastic experience with Kaoud's! Worked with Fred Kaoud directly to repair and re-size a few extra Tibetan large rugs. Fred... read moreFantastic experience with Kaoud's! Worked with Fred Kaoud directly to repair and re-size a few extra Tibetan large rugs. Fred not only helped me personally but also recommended superior alternatives at a lower cost. What more could I ask for? All in all, fantastic professionalism, responsiveness, integrity, and quality work. Many thanks. read less - 1/19/2021
Christopher MixsonWe were very pleased with the selection of carpets available at Kaoud, the effort put forth by the staff to... read moreWe were very pleased with the selection of carpets available at Kaoud, the effort put forth by the staff to review them all, and their taking the time to deliver and stage the three carpets we liked. That made all the difference as the third choice quickly became our first! Good quality and great value - thanks guys! read less - 9/08/2021
Kaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several... read moreKaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several weeks and when they were returned they looked, and felt like they have never been used. There were no odors of any sort either. Just fresh clean rugs. Excellent service. read less - 8/29/2020
We have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went... read moreWe have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went to their new showroom in Wilton when it opened in the late 1980's. No words can adequately express the professionalism of this family owned company. They recently went "above and beyond" in helping us with an unusual situation with one of our Karastan rugs. We thank them so much for their assistance. Not only are the owners wonderful people to deal with; but also, their pick-up and delivery team is great, and the way they solved a carpet placement in my home recently was outstanding. Dealing with Kaoud is a genuine pleasure and we would highly recommend them. ***l and ******* *********** read less - 12/12/2017
Fred Kaoud and Kaoud Carpets in Wilton gave excellent service. We originally purchased our living room and dining room carpets... read moreFred Kaoud and Kaoud Carpets in Wilton gave excellent service. We originally purchased our living room and dining room carpets from them many years ago. This was the first time we sent the rugs out to be cleaned. Fred kept us informed via e-mail. They picked up and delivered our carpets, and refringed the 10x14 ft carpet. They had to do multiple extractions and included new pads. We had an old stain from dropping a green bean casserole on one rug many years ago and they did an excellent job of removing the stain. The two delivery men, Ben and Jose, did a wonderful job and were very professional. We appreciated that they wore masks. I would highly recommend Kaoud Carpets in Wilton. read less - 7/22/2020
Great selection, super helpful service! Very please with my beautiful rug! - 8/12/2019
Kaoud (and Fred specifically) was fantastic. Very knowledgeable and excellent customer service, not to mention they did a great job... read moreKaoud (and Fred specifically) was fantastic. Very knowledgeable and excellent customer service, not to mention they did a great job cleaning our rug. I felt Fred went above and beyond, even sending us photo updates throughout the cleaning process. Our rug, which was very overdue for a cleaning, is noticeably more vibrant and softer. We felt very safe having our rug cleaned during the COVID crisis, Kaoud took extra precautions and still turned our rug around very quickly. Prices were in line with industry standard. Kaoud will be our go-to shop for oriental rug cleaning in the future and I wouldn’t hesitate to recommend them to anyone. read less - 6/02/2020
Very professional and clearly and slowly explained the work done. I am coming back again. Nice people. Great job. - 11/04/2021
Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs... read moreWorking with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. read less - 9/04/2021
Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs... read moreWorking with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. read less - 9/04/2021
Extremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall... read moreExtremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall to wall. I must see showroom if you’re in the market for new carpets. Prices ranges for everyone read less - 2/23/2019
DinaI ordered several rugs from Kaoud Carpets & Rugs, and my experience was superb! Fred Kaoud, Jr. was very... read moreI ordered several rugs from Kaoud Carpets & Rugs, and my experience was superb! Fred Kaoud, Jr. was very attentive to my specific needs, first in choosing and ordering beautiful natural rugs for my luxury rental property. Per my rental contract, I had to furnish the rugs by August 1st. However, the rugs which I ordered could only be delivered by the end of August. To resolve this problem, Fred Jr. actually created temporary loaner rugs according to the sizes of my ordered rugs, and delivered these loaner rugs to my property by August 1st, free of charge! When the rugs I ordered came in, he replaced the loaner rugs by these rugs, again free of charge! It is difficult to find such high level of personalized service anywhere! Also, Fred Jr. is a wonderful, warm and positive person, and is a pleasure to deal with! I highly recommend Fred Kaoud Carpets & Rugs! read less - 10/10/2020
This was our first time visiting Kaoud Carpets & Rugs, and we will be returning there soon to make our... read moreThis was our first time visiting Kaoud Carpets & Rugs, and we will be returning there soon to make our next purchase. We were greeted as soon as we walked into the store. Joanne gave us the choice to browse on our own or , if we wanted help, to receive pressure-free advice. She was friendly and helpful and guided us to a few rugs that we liked a lot and fit our needs well. We were able to buy a rug quickly and efficiently and had it home that day. Later that day I was talking with my sister and learned that many of her friends have been shopping at Kaoud for years and keep returning to make new purchases. We made a fortuitous discovery. read less - 11/13/2022
We bought a beautiful carpet from Kaoud’s, It was the perfect choice and they helped us get just the right... read moreWe bought a beautiful carpet from Kaoud’s, It was the perfect choice and they helped us get just the right one and right colors for the space . They have a great selection and really use their experience to guide us. read less - 7/13/2019
William GreenWe purchased several rugs 15 years ago from Kaoud and continue to be completely happy with their quality. ... read moreWe purchased several rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When it was necessary to carpet other areas, we visited several dealers but found there was nothing superior to Kaoud in both quality and service. Everything was done on time and in a thoroughly professional manner. read less - 8/12/2019
Peter GeikeThis company gave professional and very satisfactory service cleaning 3 of our oriental carpets. We have used this company for... read moreThis company gave professional and very satisfactory service cleaning 3 of our oriental carpets. We have used this company for many years to help us keep our rugs in top shape. Very satisfied. read less - 2/07/2020
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