Finest Quality broadloom carpeting for any room or project
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We are not happy unless you are! All of our rugs come with a 30 day guarantee for quality and craftsmanship. Exchange any area rug within 30 days of purchase. We want your complete satisfaction.
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We sell and service only the finest area rugs and carpets in New England. Come see why thousands of clients and interior designers choose us first for over 60 years.
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Rave Reviews
It’s rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloom for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then.
We lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon!
Kaoud Carpets & Rugs was recommended to me by a fellow designer after I relocated to the area and was looking for a great place to bring my clients. I have been going to them and working with Fred for the past 6+ months and I wouldn’t go anywhere else. They have a really big selection of high quality rugs in a lot of different styles, but also do custom, carpeting, and flooring. Fred really does have a one stop shop, but it is the customer service that really makes me a loyal customer. He and Fred Sr are both really kind, down to earth people, that go above and beyond for their clients, I could not recommend them and the quality of their products more.
From The Blog
Celebrating our 68th Year!
We have been selling and servicing our wonderful clients for 68 years with some of [...]
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We do love doing stairs!
Gorgeous Wool & Viscose woven modern pattern on this stair and landing project. Product is [...]
Jul
Another Stair Creation!
Deerfield Mushroom Animal cut pile print with custom stair rods finish off this multi-level staircase [...]
Jun
Our Latest Creation…Darien, CT Residence
Sophisticated, Regal Luxury with this multi-level custom staircase broadloom installation.
Jul
Let’s get ready for Friends & Family
Before & After This client thought her rugs were clean until we got them! Don’t [...]
Nov
- Loralee H.Kaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped from *** It was beyond dirty, full of dust. I am sure it hadn't been cleaned in years (if ever!). When they delivered it to my home, it looked like a brand-new rug. The colors were vivid, and it feels soft under foot. I am so thrilled they took such wonderful care of this rug that is precious to me because it was my parents'. I would not trust anyone else with my rugs. Whether you have modest rugs or expensive heirlooms, Kaoud Carpets will handle them with care and return them to you spotlessly clean. This is a local family business with the highest standards of customer service. Wonderful people to work with, very professional. I highly recommend using Kaoud Carpets and Rugs for all of your flooring/carpet/rug needs. - 12/21/2022read moreread less
- Kathleen O.Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. - 1/30/2022read moreread less
- Anne CAll the people at Kaoud treat you like family and are very thankful for the business. They are honest and we've bought two very large oriental rugs from them. In addition, they are the people to go to when you need your rugs cleaned. My dog soiled ours and Kaoud was able to get the stain out even though it was weeks old. A miracle!! - 12/13/2020read moreread less
- Andrew LeeI don't usually write reviews but wanted to let you all know that Joanne and Fred are awesome. They met us at the property to take measurements, worked with us to find something that matched our style and budget, and coordinated the entire installation and clean up. Very seamless and stress-free. I highly recommend you get in touch with Kaoud's if you are in the market for new carpets or rugs. - 8/20/2020read moreread less
- LZB HamKaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped from AZ. It was beyond dirty, full of dust. I am sure it hadn't been cleaned in years (if ever!). When they delivered it to my home, it looked like a brand-new rug. The colors were vivid, and it feels soft under foot. I am so thrilled they took such wonderful care of this rug that is precious to me because it was my parents'. I would not trust anyone else with my rugs. Whether you have modest rugs or expensive heirlooms, Kaoud Carpets will handle them with care and return them to you spotlessly clean. This is a local family business with the highest standards of customer service. I highly recommend using Kaoud Carpets and Rugs for all of your flooring/carpet/rug needs. - 12/21/2022read moreread less
- Leslie LoopKaoud Carpets & Rugs was a perfect place to take my 70 year old oriental rug. The care they gave it was so wonderful. Their high-level of commitment to excellence was everything I was hoping for and more. My rug is sparkling clean with colors so vibrant, all thanks to the care they gave it. I recommend them highly. - 2/06/2020read moreread less
- Ewa OjarovskaI would like to thank Fred and the entire team at Kaoud for the incredible job they did on cleaning and restoring our family antique rugs.
We brought in our rugs in need of a lot of work and cleaning, all of the staff was professional, knowledgeable, skilled, and, helpful. I rarely write these postings notes , but in this case I am absolutely thrilled with the results and highly recommend Kaoud and their services. Bravo ! - 2/18/2022read moreread less - Dinara M.I ordered several rugs from Fred Kaoud Carpets & Rugs, and my experience was superb! Fred Kaoud, Jr. was very attentive to my specific needs, first in choosing and ordering beautiful natural rugs for my luxury rental property. Per my rental contract, I had to furnish the rugs by August 1st. However, the rugs which I ordered could only be delivered by the end of August. To resolve this problem, Fred Jr. actually created temporary loaner rugs according to the sizes of my ordered rugs, and delivered these loaner rugs to my property by August 1st, free of charge! When the rugs I ordered came in, he replaced the loaner rugs by these rugs, again free of charge! It is difficult to find such high level of personalized service anywhere! Also, Fred Jr. is a wonderful, warm and positive person, and is a pleasure to deal with! I highly recommend Fred Kaoud Carpets & Rugs! - 10/10/2020read moreread less
- jeff hymanWe went to Kaoud to purchase carpeting based on reviews we saw here in Google. We were not disappointed. Service in the store and in our home was excellent. Fred was extremely responsive and thorough in addressing all of our questions, keeping us up-to-date on delivery times, and ensuring installation as quickly as possible. Candido’s installation was highly professional, on time as promised, and expertly performed. We were extremely pleased with the service we received from start to finish, and would highly recommend Kaoud to anyone interested in purchasing floor covering. - 10/20/2021read moreread less
- Ellen H.Kaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several weeks and when they were returned they looked, and felt like they have never been used. There were no odors of any sort either. Just fresh clean rugs. Excellent service. - 8/29/2020read moreread less
- Karl a.We have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went to their new showroom in Wilton when it opened in the late 1980's. No words can adequately express the professionalism of this family owned company. They recently went "above and beyond" in helping us with an unusual situation with one of our Karastan rugs. We thank them so much for their assistance. Not only are the owners wonderful people to deal with; but also, their pick-up and delivery team is great, and the way they solved a carpet placement in my home recently was outstanding. Dealing with Kaoud is a genuine pleasure and we would highly recommend them. ***l and ******* *********** - 12/12/2017read moreread less
- Stewart W.This was our first time visiting Kaoud Carpets & Rugs, and we will be returning there soon to make our next purchase. We were greeted as soon as we walked into the store. Joanne gave us the choice to browse on our own or , if we wanted help, to receive pressure-free advice. She was friendly and helpful and guided us to a few rugs that we liked a lot and fit our needs well. We were able to buy a rug quickly and efficiently and had it home that day. Later that day I was talking with my sister and learned that many of her friends have been shopping at Kaoud for years and keep returning to make new purchases. We made a fortuitous discovery. - 11/13/2022read moreread less
- Diana BraunWe lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon! - 9/23/2015read moreread less - Herman BritoExtremely pleased with our service from Kaoud. The showroom had an abundance of options, but Fred helped us narrow down to several choices and sent us swatches to within the week. Once we selected our carpet, we placed the order and had it installed e within a couple of weeks. The installation was professionally done and the installer walked through a few cutting options with us and listened to our wishes before offering his own suggestion. Highly recommend! - 3/21/2023read moreread less
- William G.A leaking water pipe caused considerable damage to carpeting in our basement family room. Total replacement of carpeting and padding was needed. We shopped several carpeting stores then found desirable products at Kaoud Rugs in West Hartford. The sales person, Christina L********, came to our home , measured all open areas, closets and stairs. The price was acceptable. When installation occurred, I was impressed at the concern for detail and precision performed by the crew. I cannot find a flaw at the stairs, around lolly columns, at doorways or closet entries. They did a very good installation. Maurice Kaoud helped finalize communication with our insurance. We are pleased with all interactions with Kaoud Rugs of West Hartford. - 12/10/2021read moreread less
- William GreenWe purchased several rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When it was necessary to carpet other areas, we visited several dealers but found there was nothing superior to Kaoud in both quality and service. Everything was done on time and in a thoroughly professional manner. - 8/12/2019read moreread less
- William G.We purchased several oriental rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When it was necessary to replace old carpeting in other areas, we visited several dealers but found there was nothing superior to Kaoud in both quality and service. Everything was done on time and in a thoroughly professional manner. Fred gave us a variety of options and suggestions that helped us make a decision without any pressure. The installers, George and Gus, were professional in their own right and did an excellent job, especially on hard to match corners. We could not be more satisfied. - 8/12/2019read moreread less
- Monty BotosanWe needed solutions for our home after my wife fell on our dangerously beautiful hardwood floors resulting in a serious broken leg. Fred helped us select a number of beautiful area rugs and some custom designed solutions for stairs and walkways that now provide safe but beautiful floors that accent our hardwood. He brought several choices out to our home so we could see what they looked like in our home and was patient as we tried a couple times before settling on what worked best for us. The installation was professional as they consulted with us and advised us on several decisions that needed to be made to ensure a quality result that suited the limitations of some of the spaces.
This is the second time we have dealt with Kaoud in 3 years. The previous carpets we bought still look brand new ( compared to one very expensive dining room carpet we bought from another design store that is not holding up well)
For quality, selection, service and professional installation we would not use anyone else. - 7/25/2019read moreread less