KAOUD Carpets & rugs

We used Kaoud Carpets & Rugs to clean several cherished hand-made carpets. We have been Kaoud's customers for decades, and their performance continues to meet/exceed our expectations. Their expertise, craftsmanship, professionalism and customer service are exemplary. * ******* ***** *** ** **** ***** **** ****** ****** ***** *** ***** They remind us of the delight of working with local businesses. Thank you ! ****** ** - 7/04/2023 

Great and high quality selection, impeccable customer service, installation crew was very knowledgeable and professional. Will use again and highly recommend! - 8/12/2019 

Very professional and clearly and slowly explained the work done. I am coming back again. Nice people. Great job. - 11/04/2021 

Kaoud's is the absolute best carpet store around! They have been on our go-to for expert cleaning of our oriental carpets for years - no matter how difficult the pet stain challenge, they always get the stain out and make the carpet look better than before! Kaoud's also has a beautiful selection of carpets to fit any home. Fred and team have the best service ever! - 7/26/2021 

Great selection, excellent service, and delivered promptly (on a holiday no less). We were very pleased with our Kaoud experience! - 9/08/2021 

Fred and his team at Kaoud Carpets & Rugs are amazing. They have a fantastic selection and are helpful with picking the right carpet to fit your needs and staying in touch for any questions to ensure the job gets done correctly and as quickly as possible. We had them install a runner on our stairs and the installation was quick, seamless, and beautifully done - we're very happy with the results! We will definitely be going back for future carpeting needs!! - 1/20/2023 

Excellent service. - 2/09/2021 

I had Kaoud Carpets clean and repair severa Oriental l rugs that were precious to me. They did an incredible job where I couldn't even tell where the repair ended and the carpet began. Thank you Kaoud! - 12/15/2020 

We had 2 rugs recently cleaned by Kaoud Carpets & Rugs; one was an oriental. They came out beautifully and the pick-up and delivery was seamless. I highly recommend Kaoud. - 3/11/2021 

Very professional and clearly and slowly explained the work done. I am coming back again. Nice people. Great job. - 11/04/2021 

Absolutely the Best! Highly recommend the all services for cleaning and especially restoration. Bravo - 2/18/2022 

Best service and selection! - 12/06/2013 

We went to Kaoud Carpets for a runner on our staircase. When we entered, Fred immediately greeted us and guided us through the plethora of options. Fred helped us narrow down to a few choices and sent us samples. Our runner was installed perfectly and we couldn’t be happier! We will absolutely be returning to Fred for future carpets. - 3/21/2023 

It's rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloam for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then. So I decided to go there to see their selection. I was pleasantly surprised with their vast selection of sisals and jutes! I wanted a modern contemporary look and they had it all. Joanne Kaoud even offered to come to my home with a variety of samples. She came with an arm full of choices, with a big smile on her face, so I could see them in the room. We even had coffee together. Those little things mean a lot! I'm from Minneapolis and out East you don't always get the quality service that I received from the Kaouds. The carpet looks fabulous! Better that I ever expected! Plus with the scrap, Fred Kaoud suggested that they bind the edges and now I have an extra rug in the parlor!
You'll be happy that you used Kaouds! We are! - 6/28/2015 

Find your dream carpet here- outstanding selection and service. - 5/19/2015 

Kaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped from *** It was beyond dirty, full of dust. I am sure it hadn't been cleaned in years (if ever!). When they delivered it to my home, it looked like a brand-new rug. The colors were vivid, and it feels soft under foot. I am so thrilled they took such wonderful care of this rug that is precious to me because it was my parents'. I would not trust anyone else with my rugs. Whether you have modest rugs or expensive heirlooms, Kaoud Carpets will handle them with care and return them to you spotlessly clean. This is a local family business with the highest standards of customer service. Wonderful people to work with, very professional. I highly recommend using Kaoud Carpets and Rugs for all of your flooring/carpet/rug needs. - 12/21/2022 

I ordered several rugs from Fred Kaoud Carpets & Rugs, and my experience was superb! Fred Kaoud, Jr. was very attentive to my specific needs, first in choosing and ordering beautiful natural rugs for my luxury rental property. Per my rental contract, I had to furnish the rugs by August 1st. However, the rugs which I ordered could only be delivered by the end of August. To resolve this problem, Fred Jr. actually created temporary loaner rugs according to the sizes of my ordered rugs, and delivered these loaner rugs to my property by August 1st, free of charge! When the rugs I ordered came in, he replaced the loaner rugs by these rugs, again free of charge! It is difficult to find such high level of personalized service anywhere! Also, Fred Jr. is a wonderful, warm and positive person, and is a pleasure to deal with! I highly recommend Fred Kaoud Carpets & Rugs! - 10/10/2020 

Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. - 1/30/2022 

A precious resource for carpet lovers! Deep knowledge, superb service. I learn every time I go to Kaoud’s, and my home is more beautful thanks to them. - 4/28/2019 

Great selection, excellent service, and delivered promptly (on a holiday no less). We were very pleased with our Kaoud experience! - 9/08/2021 

Kaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several weeks and when they were returned they looked, and felt like they have never been used. There were no odors of any sort either. Just fresh clean rugs. Excellent service. - 8/29/2020 

I received excellent customer service from initial browsing through to delivery in my experience with Kaoud rugs. Communication was thorough and prompt. Ease of shopping and payment was beyond what I could have anticipated. And, the rug we chose is the perfect completion to our home! - 9/16/2022 

Extremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall to wall. I must see showroom if you’re in the market for new carpets. Prices ranges for everyone - 2/23/2019 

Excellent service, beautiful carpet, and Fred was even willing to text with me. I couldn’t recommend them more highly!! - 10/26/2020 

Excellent service, beautiful carpet, and Fred was even willing to text with me. I couldn’t recommend them more highly!! - 10/26/2020 

We bought a beautiful carpet from Kaoud’s, It was the perfect choice and they helped us get just the right one and right colors for the space . They have a great selection and really use their experience to guide us. - 7/13/2019 

I have known and purchased carpets from Fred Kaoud for over 30 years and he and his family are very honest and professional business people. Last month I had my carpet cleaned by them and the end result looked great.
Dan Dolcetti - 3/23/2022 

Fantastic experience with Kaoud's! Worked with Fred Kaoud directly to repair and re-size a few extra Tibetan large rugs. Fred not only helped me personally but also recommended superior alternatives at a lower cost. What more could I ask for? All in all, fantastic professionalism, responsiveness, integrity, and quality work. Many thanks. - 1/19/2021 

Excellent service from choosing our carpet to installation. Fred is very helpful and knowledgeable and was a pleasure to work with. He was ready to work with us on whatever the price point. Installation was seamless as well. Very professional company, and as an interior designer, a great team to work with. - 8/01/2019 

Great Service at Kaoud in ******* ** Gave them an expensive family heirloom rug to be cleaned and they did a terrific job ! Thank you - 1/02/2024