KAOUD Carpets & rugs

We found Fred and crew an excellent choice! They were knowledgeable, professional, and caring. The cleaned our Persian rugs, had them back when promised, and did a terrific job. The new rugs we purchased were also wonderful choices. We would highly recommend them to potential customers who wish services or products! - 4/27/2021 

Our overall experience with Kaoud Carpets & Rugs was absolutely first-class. From the very beginning of our project -- exploring lots of different materials and options, through to setup and installation, Fred and team were keenly focused on understanding our needs every step of the way and ensuring that our selections would exceed our expectations. Ventura's hard work and dedication to perfection during the installation was exceptional. Communication throughout our project was excellent as well. What a tremendous difference compared to other local carpet and rug providers we've worked with that make you feel insignificant (i.e., just another buyer)! We highly recommend Kaoud Carpets & Rugs for any flooring projects you may have. - 6/22/2024 

Great Service at Kaoud in ******* ** Gave them an expensive family heirloom rug to be cleaned and they did a terrific job ! Thank you - 1/02/2024 

Kaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several weeks and when they were returned they looked, and felt like they have never been used. There were no odors of any sort either. Just fresh clean rugs. Excellent service. - 8/29/2020 

We've been a returning customer of Kaoud Carpets & Rugs given the team's professionalism and variety of rug options. We've bought rugs, and recently had a runner installed on our staircase. The installment team were very professional and cordial, and the new runner looks amazing. We always enjoy working with Fred Kaoud -- he is very communicative about expectations and delivery timelines and knowledgeable about what rugs/carpets work best for our needs! Looking forward to continue working with him and his team. - 8/03/2023 

We purchased several oriental rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When it was necessary to replace old carpeting in other areas, we visited several dealers but found there was nothing superior to Kaoud in both quality and service. Everything was done on time and in a thoroughly professional manner. Fred gave us a variety of options and suggestions that helped us make a decision without any pressure. The installers, George and Gus, were professional in their own right and did an excellent job, especially on hard to match corners. We could not be more satisfied. - 8/12/2019 

I would like to thank Fred and the entire team at Kaoud for the incredible job they did on cleaning and restoring our family antique rugs.
We brought in our rugs in need of a lot of work and cleaning, all of the staff was professional, knowledgeable, skilled, and, helpful. I rarely write these postings notes , but in this case I am absolutely thrilled with the results and highly recommend Kaoud and their services. Bravo ! - 2/18/2022 

Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. - 9/04/2021 

My husband and I were completely happy with the service we received at Kaoud Carpets and Rugs. Joanne was very knowledgeable and understanding of our situation, guiding us the perfect carpet for our needs. It makes us happy whenever we see it. - 5/05/2023 

Very professional and clearly and slowly explained the work done. I am coming back again. Nice people. Great job. - 11/04/2021 

We went to Kaoud Carpets for a runner on our staircase. When we entered, Fred immediately greeted us and guided us through the plethora of options. Fred helped us narrow down to a few choices and sent us samples. Our runner was installed perfectly and we couldn’t be happier! We will absolutely be returning to Fred for future carpets. - 3/21/2023 

Excellent service. - 2/09/2021 

It's rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloam for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then. So I decided to go there to see their selection. I was pleasantly surprised with their vast selection of sisals and jutes! I wanted a modern contemporary look and they had it all. Joanne Kaoud even offered to come to my home with a variety of samples. She came with an arm full of choices, with a big smile on her face, so I could see them in the room. We even had coffee together. Those little things mean a lot! I'm from Minneapolis and out East you don't always get the quality service that I received from the Kaouds. The carpet looks fabulous! Better that I ever expected! Plus with the scrap, Fred Kaoud suggested that they bind the edges and now I have an extra rug in the parlor!
You'll be happy that you used Kaouds! We are! - 6/28/2015 

The 2 rugs we had cleaned by Kaoud, one an oriental, came out beautifully. The pick-up and delivery service was seamless. I highly recommend Kaoud Carpets. - 3/11/2021 

We used Kaoud Carpets & Rugs to clean several cherished hand-made carpets. We have been Kaoud's customers for decades, and their performance continues to meet/exceed our expectations. Their expertise, craftsmanship, professionalism and customer service are exemplary. * ******* ***** *** ** **** ***** **** ****** ****** ***** *** ***** They remind us of the delight of working with local businesses. Thank you ! ****** ** - 7/04/2023 

From the very beginning, as soon as I walked in the door, my experience with Fred Kaoud and Kaoud Carpets & Rugs has been nothing but exceptional. I had to have a very fine rug that has been in my family for over 35 years cared for. Unfortunately, it had suffered significant damage from both water and moths. Thankfully only around the edges. At first, I wanted to just stop the bleeding, but what Fred and his very talented in house weaver suggested, although radical, brought my family heirloom back to its former glory. Pictures can not even come close to describing the end result. The outside border was removed, the edges rebound and fringe overcasted. The rug is now absolutely perfect with no compromises or imperfections. Although now a bit smaller in size, it is a remarkable piece that has been brought back to its former glory. I am absolutely confident that this rug will be passed down to the next generation, just like all fine hand woven rugs should be. Thank you, Fred and Kaoud Rugs. - 2/04/2020 

We were very pleased with the selection of carpets available at Kaoud, the effort put forth by the staff to review them all, and their taking the time to deliver and stage the three carpets we liked. That made all the difference as the third choice quickly became our first! Good quality and great value - thanks guys! - 9/08/2021 

Have used Kaoud for rug cleaning twice now and have been very satisfied. They are professional, keep to the schedule they promise and they always do an outstanding job. - 10/11/2022 

Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. - 9/04/2021 

Absolutely the Best! Highly recommend the all services for cleaning and especially restoration. Bravo - 2/18/2022 

Kaoud Carpets & Rugs in Wilton is a gem of a store. Fred Kaoud and his staff are helpful without being overbearing. They are focused on customer satisfaction. Their pricing is competitive with any of the large retailers. I was able to get a high end product at a price I could afford. Besides stocking an impressive selection of oriental carpets, they offer an extensive variety of broadloom carpets as well as hardwoods, laminates and other flooring - something I did not realize until I got there. I am happy to have discovered Kaoud in Wilton because now I know it is the only place I need to go for carpeting or flooring. Luckily for me it’s located nearby my home, but it’s worth the trip from outside the immediate area. - 2/21/2019 

Very professional and clearly and slowly explained the work done. I am coming back again. Nice people. Great job. - 11/04/2021 

We needed solutions for our home after my wife fell on our dangerously beautiful hardwood floors resulting in a serious broken leg. Fred helped us select a number of beautiful area rugs and some custom designed solutions for stairs and walkways that now provide safe but beautiful floors that accent our hardwood. He brought several choices out to our home so we could see what they looked like in our home and was patient as we tried a couple times before settling on what worked best for us. The installation was professional as they consulted with us and advised us on several decisions that needed to be made to ensure a quality result that suited the limitations of some of the spaces.
This is the second time we have dealt with Kaoud in 3 years. The previous carpets we bought still look brand new ( compared to one very expensive dining room carpet we bought from another design store that is not holding up well)
For quality, selection, service and professional installation we would not use anyone else. - 7/25/2019 

Great selection, excellent service, and delivered promptly (on a holiday no less). We were very pleased with our Kaoud experience! - 9/08/2021 

The tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short time later. The background red glowed, and the rose, pink, green, and cream colors in the center were bright and clean. And, the ends were repaired. Fred K*** was a pleasure to meet, generous with his time. He explained the rug's background, how it would be cleaned and repaired. And suggested the best option for a rug pad; a pleasure to my bare feet! Kaud's would be my recommendation to evaluate a carpet, assess problem areas, and restore/clean expertly. - 2/20/2019 

Purchasing the highest quality rugs and carpets from KAOUD has been as easy and friendly as could be. In addition, I received a great price for what I purchased and veery happy with as I enjoy the rugs in my home. I look forward to the carpet that will be installed in the new year. - 12/10/2020 

Provided a quick quote. Arrived when scheduled and did a thorough job. Thrilled with the results and will use them again. - 3/04/2021 

Very professional and clearly and slowly explained the work done. I am coming back again. Nice people. Great job. - 11/04/2021 

I spent months and months searching for a rug that fit my style, quality standards, and budget. It wasn’t easy! But when I walked into Kaoud Carpets & Rug, I found multiple options right away that fit exactly what I was looking for. The hardest part was choosing which one to take home! They offered great customer service, and I absolutely love my new rug! This will definitely be my first time next time I’m in the market for a new rug. - 10/10/2019 

Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. - 1/30/2022