KAOUD Carpets & rugs

Great selection, excellent service, and delivered promptly (on a holiday no less). We were very pleased with our Kaoud experience! - 9/08/2021 

Absolutely the Best! Highly recommend the all services for cleaning and especially restoration. Bravo - 2/18/2022 

Friendly, efficient, pleasant and excellent work. I would recommend them to anyone looking to care for their rugs. - 11/13/2019 

Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. - 9/04/2021 

I had Kaoud Carpets clean and repair severa Oriental l rugs that were precious to me. They did an incredible job where I couldn't even tell where the repair ended and the carpet began. Thank you Kaoud! - 12/15/2020 

I don't usually write reviews but wanted to let you all know that Joanne and Fred are awesome. They met us at the property to take measurements, worked with us to find something that matched our style and budget, and coordinated the entire installation and clean up. Very seamless and stress-free. I highly recommend you get in touch with Kaoud's if you are in the market for new carpets or rugs. - 8/20/2020 

Kaoud's is the absolute best! Our go-to for expert cleaning of our oriental carpets - they can eliminate any pet stain crisis! Also have a beautiful selection of carpets! Greatest service ever. - 7/26/2021 

We purchased several rugs 15 years ago from Kaoud and continue to be completely happy with their quality. When it was necessary to carpet other areas, we visited several dealers but found there was nothing superior to Kaoud in both quality and service. Everything was done on time and in a thoroughly professional manner. - 8/12/2019 

Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. - 9/04/2021 

Kaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several weeks and when they were returned they looked, and felt like they have never been used. There were no odors of any sort either. Just fresh clean rugs. Excellent service. - 8/29/2020 

Kaoud Carpets are an outstanding supplier of quality carpets for the discerning customer. As a local interior designer, I've worked with Fred Kaoud to fulfill my client's needs. Their selection, installation, attention to detail and customer service are superb! I would recommend them without hesitation! Phyllis Zappala - 9/23/2015 

We have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went to their new showroom in Wilton when it opened in the late 1980's. No words can adequately express the professionalism of this family owned company. They recently went "above and beyond" in helping us with an unusual situation with one of our Karastan rugs. We thank them so much for their assistance. Not only are the owners wonderful people to deal with; but also, their pick-up and delivery team is great, and the way they solved a carpet placement in my home recently was outstanding. Dealing with Kaoud is a genuine pleasure and we would highly recommend them. ***l and ******* *********** - 12/12/2017 

Absolutely the Best! Highly recommend the all services for cleaning and especially restoration. Bravo - 2/18/2022 

Great service. Beautiful repair of an antique rug. Timely pickup and delivery, - 5/01/2024 

Extremely pleased with our service from Kaoud. The showroom had an abundance of options, but Fred helped us narrow down to several choices and sent us swatches to within the week. Once we selected our carpet, we placed the order and had it installed e within a couple of weeks. The installation was professionally done and the installer walked through a few cutting options with us and listened to our wishes before offering his own suggestion. Highly recommend! - 3/21/2023 

Best service and selection! - 12/06/2013 

Fred was incredibly knowledgeable and really helped us narrow down the style we were looking for. I would recommend checking out Kauod’s for your area rug needs. - 7/31/2020 

Courteous, informative, efficient transaction. Shows the experience level Fred and his installer, Gus, possess. Having done a renovation that lasted over a year, Kaoud Carpet and Rugs was the most pleasant vendor to do business with. - 11/11/2019 

Great service all the time. We have clean our many oriental rugs with Fred. I highly recommend this family owned business!! - 2/25/2023 

We had a wonderful experience with Kaoud Carpet when we downsized to a new house. Fred and his team were ultimate professionals, and Fred was especially adept at communicating regularly and clearly via email. They cleaned and repaired at least 8 Oriental carpets and all look wonderful. One was a multi-generational much used carpet that was worn and tired looking, and now looks beautiful. The work took some time, but Fred was very upfront about this at the beginning. The cost of delivery was built into the total cost which was paid upfront, and that plan served us well. We always knew the status of each carpet, thanks to Fred's emails. All in all, not only was their cleaning and repair excellent, but the combination of utter professionalism, yet informal, friendly, and communicative style informed our five star review. - 5/17/2021 

It's rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloam for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then. So I decided to go there to see their selection. I was pleasantly surprised with their vast selection of sisals and jutes! I wanted a modern contemporary look and they had it all. Joanne Kaoud even offered to come to my home with a variety of samples. She came with an arm full of choices, with a big smile on her face, so I could see them in the room. We even had coffee together. Those little things mean a lot! I'm from Minneapolis and out East you don't always get the quality service that I received from the Kaouds. The carpet looks fabulous! Better that I ever expected! Plus with the scrap, Fred Kaoud suggested that they bind the edges and now I have an extra rug in the parlor!
You'll be happy that you used Kaouds! We are! - 6/28/2015 

This company gave professional and very satisfactory service cleaning 3 of our oriental carpets. We have used this company for many years to help us keep our rugs in top shape. Very satisfied. - 2/07/2020 

Find your dream carpet here- outstanding selection and service. - 5/19/2015 

Fred Kaoud and Kaoud Carpets in Wilton gave excellent service. We originally purchased our living room and dining room carpets from them many years ago. This was the first time we sent the rugs out to be cleaned. Fred kept us informed via e-mail. They picked up and delivered our carpets, and refringed the 10x14 ft carpet. They had to do multiple extractions and included new pads. We had an old stain from dropping a green bean casserole on one rug many years ago and they did an excellent job of removing the stain. The two delivery men, Ben and Jose, did a wonderful job and were very professional. We appreciated that they wore masks. I would highly recommend Kaoud Carpets in Wilton. - 7/22/2020 

This company gave professional and very satisfactory service cleaning 3 of our oriental carpets. We have used this company for many years to help us keep our rugs in top shape. Very satisfied. - 2/07/2020 

We bought a beautiful carpet from Kaoud’s, It was the perfect choice and they helped us get just the right one and right colors for the space . They have a great selection and really use their experience to guide us. - 7/13/2019 

This was our first time visiting Kaoud Carpets & Rugs, and we will be returning there soon to make our next purchase. We were greeted as soon as we walked into the store. Joanne gave us the choice to browse on our own or , if we wanted help, to receive pressure-free advice. She was friendly and helpful and guided us to a few rugs that we liked a lot and fit our needs well. We were able to buy a rug quickly and efficiently and had it home that day. Later that day I was talking with my sister and learned that many of her friends have been shopping at Kaoud for years and keep returning to make new purchases. We made a fortuitous discovery. - 11/13/2022 

We have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went to their new showroom in Wilton when it opened in the late 1980's. No words can adequately express the professionalism of this family owned company. They recently went "above and beyond" in helping us with an unusual situation with one of our Karastan rugs. We thank them so much for their assistance. Not only are the owners wonderful people to deal with; but also, their pick-up and delivery team is great, and the way they solved a carpet placement in my home recently was outstanding. Dealing with Kaoud is a genuine pleasure and we would highly recommend them. ***l and ******* *********** - 12/12/2017 

I have been working with Kaoud for over 15 years and they are true pros! Great customer service, great value and timely responses to questions. It’s nice to work with a local, family owned business. Thank you!! - 6/24/2020 

Kaoud Carpets and Rugs provided exceptional service regarding the cleaning and moth proofing of 16 of my heirloom Persian rugs--starting with the phone call I had with Fred Kaoud, Jr. Mr. Kaoud arrived at our home the very next day to personally inspect the carpets. He patiently explained the problems with each one, the process by which his firm cleans and moths proofs. He also provided a detailed account of each rug, its age and origin. Six weeks later the rugs returned home----now silky, exquisitely clean, the colors vibrant. They have never looked this good. His professional team brought the rugs in and expertly placed them around the house, explaining why some rugs should be placed in the same room with another rug, due to the common origin and related designs. Fred and his team were a delight to work with. We can't say enough about Kaoud Carpets and Rugs-For anyone who treasures their rugs as heirloom quality art, Kaoud is the only place to go. - 5/05/2019