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We are not happy unless you are! All of our rugs come with a 30 day guarantee for quality and craftsmanship. Exchange any area rug within 30 days of purchase. We want your complete satisfaction.
DoES QUALITY matter?
We sell and service only the finest area rugs and carpets in New England. Come see why thousands of clients and interior designers choose us first for over 60 years.
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Rave Reviews
It’s rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloom for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then.
We lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon!
Kaoud Carpets & Rugs was recommended to me by a fellow designer after I relocated to the area and was looking for a great place to bring my clients. I have been going to them and working with Fred for the past 6+ months and I wouldn’t go anywhere else. They have a really big selection of high quality rugs in a lot of different styles, but also do custom, carpeting, and flooring. Fred really does have a one stop shop, but it is the customer service that really makes me a loyal customer. He and Fred Sr are both really kind, down to earth people, that go above and beyond for their clients, I could not recommend them and the quality of their products more.
From The Blog
Celebrating our 68th Year!
We have been selling and servicing our wonderful clients for 68 years with some of [...]
Oct
We do love doing stairs!
Gorgeous Wool & Viscose woven modern pattern on this stair and landing project. Product is [...]
Jul
Another Stair Creation!
Deerfield Mushroom Animal cut pile print with custom stair rods finish off this multi-level staircase [...]
Jun
Our Latest Creation…Darien, CT Residence
Sophisticated, Regal Luxury with this multi-level custom staircase broadloom installation.
Jul
Let’s get ready for Friends & Family
Before & After This client thought her rugs were clean until we got them! Don’t [...]
Nov
- Holly FabbriJoanne and the team at Kaoud were nothing but professional from start to finish! They restored and cut down a large Oriental rug that has been in my family for 3 generations. I’m thrilled with the outcome - you would never know it was altered and it is simply beautiful work. I would highly recommend working with them! - 5/03/2023read moreread less
- Phyllis ZappalaKaoud Carpets are an outstanding supplier of quality carpets for the discerning customer. As a local interior designer, I've worked with Fred Kaoud to fulfill my client's needs. Their selection, installation, attention to detail and customer service are superb! I would recommend them without hesitation! Phyllis Zappala - 9/23/2015read moreread less
- Dinara M.I ordered several rugs from Fred Kaoud Carpets & Rugs, and my experience was superb! Fred Kaoud, Jr. was very attentive to my specific needs, first in choosing and ordering beautiful natural rugs for my luxury rental property. Per my rental contract, I had to furnish the rugs by August 1st. However, the rugs which I ordered could only be delivered by the end of August. To resolve this problem, Fred Jr. actually created temporary loaner rugs according to the sizes of my ordered rugs, and delivered these loaner rugs to my property by August 1st, free of charge! When the rugs I ordered came in, he replaced the loaner rugs by these rugs, again free of charge! It is difficult to find such high level of personalized service anywhere! Also, Fred Jr. is a wonderful, warm and positive person, and is a pleasure to deal with! I highly recommend Fred Kaoud Carpets & Rugs! - 10/10/2020read moreread less
- Paul F.Kaoud Carpets & Rugs in Wilton is a gem of a store. Fred Kaoud and his staff are helpful without being overbearing. They are focused on customer satisfaction. Their pricing is competitive with any of the large retailers. I was able to get a high end product at a price I could afford. Besides stocking an impressive selection of oriental carpets, they offer an extensive variety of broadloom carpets as well as hardwoods, laminates and other flooring - something I did not realize until I got there. I am happy to have discovered Kaoud in Wilton because now I know it is the only place I need to go for carpeting or flooring. Luckily for me it’s located nearby my home, but it’s worth the trip from outside the immediate area. - 2/21/2019read moreread less
- Paul F.Kaoud Carpets & Rugs in Wilton is a gem of a store. Fred Kaoud and his staff are helpful without being overbearing. They are focused on customer satisfaction. Their pricing is competitive with any of the large retailers. I was able to get a high end product at a price I could afford. Besides stocking an impressive selection of oriental carpets, they offer an extensive variety of broadloom carpets as well as hardwoods, laminates and other flooring - something I did not realize until I got there. I am happy to have discovered Kaoud in Wilton because now I know it is the only place I need to go for carpeting or flooring. Luckily for me it’s located nearby my home, but it’s worth the trip from outside the immediate area. - 2/21/2019read moreread less
- Julie L.Kaoud Carpets and Rugs has a huge variety of rugs and carpets to choose from and the brother and sister who run the family business provide a very welcoming environment. Their delivery people are highly professional who make sure the installation is done perfectly. - 5/13/2023read moreread less
- Kathleen O.Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. - 1/30/2022read moreread less
- Monty BotosanWe needed solutions for our home after my wife fell on our dangerously beautiful hardwood floors resulting in a serious broken leg. Fred helped us select a number of beautiful area rugs and some custom designed solutions for stairs and walkways that now provide safe but beautiful floors that accent our hardwood. He brought several choices out to our home so we could see what they looked like in our home and was patient as we tried a couple times before settling on what worked best for us. The installation was professional as they consulted with us and advised us on several decisions that needed to be made to ensure a quality result that suited the limitations of some of the spaces.
This is the second time we have dealt with Kaoud in 3 years. The previous carpets we bought still look brand new ( compared to one very expensive dining room carpet we bought from another design store that is not holding up well)
For quality, selection, service and professional installation we would not use anyone else. - 7/25/2019read moreread less - Beth S.We just purchased our fifth Persian carpet from Kaoud Carpets and Rugs. Fred worked to find us another beautiful carpet that needed to be an unusual size to fit into our family room which has unique dimensions. This is truly a great addition to our house! The team did a quick job laying the carpet and pad when they delivered it to our home. We’re already thinking about our next purchase from Kaoud…. - 10/27/2023read moreread less
- Alice O.The tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short time later. The background red glowed, and the rose, pink, green, and cream colors in the center were bright and clean. And, the ends were repaired. Fred K*** was a pleasure to meet, generous with his time. He explained the rug's background, how it would be cleaned and repaired. And suggested the best option for a rug pad; a pleasure to my bare feet! Kaud's would be my recommendation to evaluate a carpet, assess problem areas, and restore/clean expertly. - 2/20/2019read moreread less
- Ann R.We had a wonderful experience with Kaoud Carpet when we downsized to a new house. Fred and his team were ultimate professionals, and Fred was especially adept at communicating regularly and clearly via email. They cleaned and repaired at least 8 Oriental carpets and all look wonderful. One was a multi-generational much used carpet that was worn and tired looking, and now looks beautiful. The work took some time, but Fred was very upfront about this at the beginning. The cost of delivery was built into the total cost which was paid upfront, and that plan served us well. We always knew the status of each carpet, thanks to Fred's emails. All in all, not only was their cleaning and repair excellent, but the combination of utter professionalism, yet informal, friendly, and communicative style informed our five star review. - 5/17/2021read moreread less
- Maxine Peltz ShushanI spent months and months searching for a rug that fit my style, quality standards, and budget. It wasn’t easy! But when I walked into Kaoud Carpets & Rug, I found multiple options right away that fit exactly what I was looking for. The hardest part was choosing which one to take home! They offered great customer service, and I absolutely love my new rug! This will definitely be my first time next time I’m in the market for a new rug. - 10/10/2019read moreread less
- Katie H.I received excellent customer service from initial browsing through to delivery in my experience with Kaoud rugs. Communication was thorough and prompt. Ease of shopping and payment was beyond what I could have anticipated. And, the rug we chose is the perfect completion to our home! - 9/16/2022read moreread less
- Sanjay S.Our overall experience with Kaoud Carpets & Rugs was absolutely first-class. From the very beginning of our project -- exploring lots of different materials and options, through to setup and installation, Fred and team were keenly focused on understanding our needs every step of the way and ensuring that our selections would exceed our expectations. Ventura's hard work and dedication to perfection during the installation was exceptional. Communication throughout our project was excellent as well. What a tremendous difference compared to other local carpet and rug providers we've worked with that make you feel insignificant (i.e., just another buyer)! We highly recommend Kaoud Carpets & Rugs for any flooring projects you may have. - 6/22/2024read moreread less
- Karl a.We have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went to their new showroom in Wilton when it opened in the late 1980's. No words can adequately express the professionalism of this family owned company. They recently went "above and beyond" in helping us with an unusual situation with one of our Karastan rugs. We thank them so much for their assistance. Not only are the owners wonderful people to deal with; but also, their pick-up and delivery team is great, and the way they solved a carpet placement in my home recently was outstanding. Dealing with Kaoud is a genuine pleasure and we would highly recommend them. ***l and ******* *********** - 12/12/2017read moreread less