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Serge M.
Great and high quality selection, impeccable customer service, installation crew was very knowledgeable and professional. Will use again and highly recommend! - 8/12/2019
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Philip Gilbo Excellent experience. Received assistance with matching colors/designs and installation was no problem. - 10/05/2020
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Amy Crenshaw My husband and I just moved to the area and needed to clean our lovely Persian rug that I inherited from my Armenian grandmother.
Fred Kaoud Jr. was very responsive to my inquiries and extremely knowledgeable. The Kaoud team carefully removed many years of dust and hand washed our precious heirloom. In addition, the installation team helped with sound recommendations on where to position the rug in our new home once it was cleaned. It looks stunning! What a wonderful way to feel at home in our new home! - 8/30/2021
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RIM R.
Very professional and clearly and slowly explained the work done. I am coming back again. Nice people. Great job. - 11/04/2021
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Charles Schwartz Fantastic experience with Kaoud's!
Worked with Fred Kaoud directly to repair and re-size a few extra Tibetan large rugs. Fred not only helped me personally but also recommended superior alternatives at a lower cost. What more could I ask for? All in all, fantastic professionalism, responsiveness, integrity, and quality work.
Many thanks. - 1/19/2021
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Ewa O.
Absolutely the Best! Highly recommend the all services for cleaning and especially restoration. Bravo - 2/18/2022
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Frank B.
Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. - 9/04/2021
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AL LEVY Purchasing the highest quality rugs and carpets from KAOUD has been as easy and friendly as could be. In addition, I received a great price for what I purchased and veery happy with as I enjoy the rugs in my home. I look forward to the carpet that will be installed in the new year. - 12/10/2020
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Pamela B.
Fred Kaoud has cleaned our carpets for many years. The results are always great. Highly recommended. - 1/13/2021
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Allison .
Extremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall to wall. I must see showroom if you’re in the market for new carpets. Prices ranges for everyone - 2/23/2019
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Clair C.
Kaoud (and Fred specifically) was fantastic. Very knowledgeable and excellent customer service, not to mention they did a great job cleaning our rug. I felt Fred went above and beyond, even sending us photo updates throughout the cleaning process. Our rug, which was very overdue for a cleaning, is noticeably more vibrant and softer. We felt very safe having our rug cleaned during the COVID crisis, Kaoud took extra precautions and still turned our rug around very quickly. Prices were in line with industry standard. Kaoud will be our go-to shop for oriental rug cleaning in the future and I wouldn’t hesitate to recommend them to anyone. - 6/02/2020
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Ewa O.
Absolutely the Best! Highly recommend the all services for cleaning and especially restoration. Bravo - 2/18/2022
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Margaret Belden I had 3 rugs cleaned and not only did they come out better than I expected, the client service was outstanding! Thank you to Fred, Mario and Jose!!! I will be back!!! - 9/24/2021
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Joan J.
Kaoud's is terrific. We have purchased beautiful rugs from them over the past two decades, and have also been very pleased with their service in cleaning and repairing rugs. Fred and his staff are a pleasure to work with. - 2/17/2024
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Christopher .
Great selection, excellent service, and delivered promptly (on a holiday no less). We were very pleased with our Kaoud experience! - 9/08/2021
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Sherman
A precious resource for carpet lovers! Deep knowledge, superb service. I learn every time I go to Kaoud’s, and my home is more beautful thanks to them. - 4/28/2019
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Rhonda Brown Kaoud repaired a threadbare spot on our wool carpet. It looks much, much better. Their pick and delivery was quick and efficient. Work was completed right on time. A great experience. - 5/04/2022
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Andrew Lee I don't usually write reviews but wanted to let you all know that Joanne and Fred are awesome. They met us at the property to take measurements, worked with us to find something that matched our style and budget, and coordinated the entire installation and clean up. Very seamless and stress-free. I highly recommend you get in touch with Kaoud's if you are in the market for new carpets or rugs. - 8/20/2020
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Allan B.
We found Fred and crew an excellent choice! They were knowledgeable, professional, and caring. The cleaned our Persian rugs, had them back when promised, and did a terrific job. The new rugs we purchased were also wonderful choices. We would highly recommend them to potential customers who wish services or products! - 4/27/2021
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Loralee H.
Kaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped from *** It was beyond dirty, full of dust. I am sure it hadn't been cleaned in years (if ever!). When they delivered it to my home, it looked like a brand-new rug. The colors were vivid, and it feels soft under foot. I am so thrilled they took such wonderful care of this rug that is precious to me because it was my parents'. I would not trust anyone else with my rugs. Whether you have modest rugs or expensive heirlooms, Kaoud Carpets will handle them with care and return them to you spotlessly clean. This is a local family business with the highest standards of customer service. Wonderful people to work with, very professional. I highly recommend using Kaoud Carpets and Rugs for all of your flooring/carpet/rug needs. - 12/21/2022
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dan dolcetti I have known and purchased carpets from Fred Kaoud for over 30 years and he and his family are very honest and professional business people. Last month I had my carpet cleaned by them and the end result looked great.
Dan Dolcetti - 3/23/2022
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Anne C All the people at Kaoud treat you like family and are very thankful for the business. They are honest and we've bought two very large oriental rugs from them. In addition, they are the people to go to when you need your rugs cleaned. My dog soiled ours and Kaoud was able to get the stain out even though it was weeks old. A miracle!! - 12/13/2020
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Marilin Lipman We had 2 rugs recently cleaned by Kaoud Carpets & Rugs; one was an oriental. They came out beautifully and the pick-up and delivery was seamless. I highly recommend Kaoud. - 3/11/2021
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Ellen H.
Kaoud did an amazing job on our rugs. The rugs were very soiled but Kaoud washed them repeatedly over several weeks and when they were returned they looked, and felt like they have never been used. There were no odors of any sort either. Just fresh clean rugs. Excellent service. - 8/29/2020
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Sandy VanDerzee Working with Fred and his team was easy and fun! They have a wonderful selection and Fred is very knowledgeable and helpful.
I will be using Kaoud Carpets again very soon. - 8/01/2019
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Allison .
Extremely helpful, knowledgeable and accommodating. They offer a wide range of product from modern to traditional, area rugs to wall to wall. I must see showroom if you’re in the market for new carpets. Prices ranges for everyone - 2/23/2019
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Katia Friend I have been working with Kaoud for over 15 years and they are true pros! Great customer service, great value and timely responses to questions. It’s nice to work with a local, family owned business. Thank you!! - 6/24/2020
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Ewa O.
Absolutely the Best! Highly recommend the all services for cleaning and especially restoration. Bravo - 2/18/2022
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RIM R.
Very professional and clearly and slowly explained the work done. I am coming back again. Nice people. Great job. - 11/04/2021
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Beth S.
We bought a beautiful carpet from Kaoud’s, It was the perfect choice and they helped us get just the right one and right colors for the space . They have a great selection and really use their experience to guide us. - 7/13/2019
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