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Rave Reviews

It’s rare now-a-days to get the quality of service and product that you receive from the Kaouds. As soon as you walk into the store, you receive quality service with a smile and most importantly, patience. They are very calm and quite professional. No pressure to buy either.
I just purchased wall-to-wall carpet for our family room. I assumed that they only sold orientals, but I was wrong. My friend had told me to go see what they had. She was also looking for broadloom for a staging job she was doing in Weston and was quite happy with what she found. I had purchased an oriental rug from them years ago and was quite happy then.

We lived in Connecticut and appreciated the longevity of this local family business and the great customer service! Around since 1954, they are doing things right for the customer!
We built our retirement home in North Carolina, I made sure that I purchased my rugs from Kaoud Carpets & Rugs! Fred Kaoud Jr has an amazing eye for color selections and he can recommendation rugs based on your style. He has been spot on with our selections. Whether you are looking for a runner, carpet for stairs, or showcase pieces for your living areas their selections are amazing! We even got our outdoor rugs for our screened porch. Every year when we travel back up to CT, we make a point of stopping by the Wilton store to check out the inventory and to catch up with the Kaouds! I love when I can ship my rugs back to NC and they are wrapped professionally. Love their rug pads too! Time to change our colors! See you soon!

Kaoud Carpets & Rugs was recommended to me by a fellow designer after I relocated to the area and was looking for a great place to bring my clients. I have been going to them and working with Fred for the past 6+ months and I wouldn’t go anywhere else. They have a really big selection of high quality rugs in a lot of different styles, but also do custom, carpeting, and flooring. Fred really does have a one stop shop, but it is the customer service that really makes me a loyal customer. He and Fred Sr are both really kind, down to earth people, that go above and beyond for their clients, I could not recommend them and the quality of their products more.
From The Blog
LZB Ham
Kaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped... read moreKaoud Carpets and Rugs did an absolutely phenomenal job cleaning and restoring a hand-knit wool rug that I had shipped from AZ. It was beyond dirty, full of dust. I am sure it hadn't been cleaned in years (if ever!). When they delivered it to my home, it looked like a brand-new rug. The colors were vivid, and it feels soft under foot. I am so thrilled they took such wonderful care of this rug that is precious to me because it was my parents'. I would not trust anyone else with my rugs. Whether you have modest rugs or expensive heirlooms, Kaoud Carpets will handle them with care and return them to you spotlessly clean. This is a local family business with the highest standards of customer service. I highly recommend using Kaoud Carpets and Rugs for all of your flooring/carpet/rug needs. read less - 12/21/2022Ewa Ojarovska
I would like to thank Fred and the entire team at Kaoud for the incredible job they did on cleaning... read moreI would like to thank Fred and the entire team at Kaoud for the incredible job they did on cleaning and restoring our family antique rugs.
We brought in our rugs in need of a lot of work and cleaning, all of the staff was professional, knowledgeable, skilled, and, helpful. I rarely write these postings notes , but in this case I am absolutely thrilled with the results and highly recommend Kaoud and their services. Bravo ! read less - 2/18/2022- Beth S.We bought a beautiful carpet from Kaoud’s, It was the perfect choice and they helped us get just the right... read moreWe bought a beautiful carpet from Kaoud’s, It was the perfect choice and they helped us get just the right one and right colors for the space . They have a great selection and really use their experience to guide us. read less - 7/13/2019
Kevin Craig
I had Kaoud Carpets clean and repair severa Oriental l rugs that were precious to me. They did an incredible... read moreI had Kaoud Carpets clean and repair severa Oriental l rugs that were precious to me. They did an incredible job where I couldn't even tell where the repair ended and the carpet began. Thank you Kaoud! read less - 12/15/2020- Kathleen O.Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few... read moreOur family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. read less - 1/30/2022
Marilin Lipman
We had 2 rugs recently cleaned by Kaoud Carpets & Rugs; one was an oriental. They came out beautifully and... read moreWe had 2 rugs recently cleaned by Kaoud Carpets & Rugs; one was an oriental. They came out beautifully and the pick-up and delivery was seamless. I highly recommend Kaoud. read less - 3/11/2021Gabriela Yu
We had a great experience with Kaoud Carpets & Rugs. Fred was very helpful, flexible and resourceful, and the installation... read moreWe had a great experience with Kaoud Carpets & Rugs. Fred was very helpful, flexible and resourceful, and the installation was efficient and flawless. We would definitely hire them again for any other carpeting work. read less - 10/14/2021Mike Caterson
Couldn’t be happier with the service we received. The work was done promptly and professionally. We would definitely recommend them... read moreCouldn’t be happier with the service we received. The work was done promptly and professionally. We would definitely recommend them for any of your carpet needs! read less - 10/03/2017- ShermanA precious resource for carpet lovers! Deep knowledge, superb service. I learn every time I go to Kaoud’s, and my... read moreA precious resource for carpet lovers! Deep knowledge, superb service. I learn every time I go to Kaoud’s, and my home is more beautful thanks to them. read less - 4/28/2019
- Frank B.Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs... read moreWorking with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. read less - 9/04/2021
Rhonda Brown
Kaoud repaired a threadbare spot on our wool carpet. It looks much, much better. Their pick and delivery was quick... read moreKaoud repaired a threadbare spot on our wool carpet. It looks much, much better. Their pick and delivery was quick and efficient. Work was completed right on time. A great experience. read less - 5/04/2022Richard Capogrosso
Have used Kaoud for rug cleaning twice now and have been very satisfied. They are professional, keep to the schedule... read moreHave used Kaoud for rug cleaning twice now and have been very satisfied. They are professional, keep to the schedule they promise and they always do an outstanding job. read less - 10/11/2022- Peter G.This company gave professional and very satisfactory service cleaning 3 of our oriental carpets. We have used this company for... read moreThis company gave professional and very satisfactory service cleaning 3 of our oriental carpets. We have used this company for many years to help us keep our rugs in top shape. Very satisfied. read less - 2/07/2020
Elizabeth Territo
Fred was incredibly knowledgeable and really helped us narrow down the style we were looking for. I would recommend checking... read moreFred was incredibly knowledgeable and really helped us narrow down the style we were looking for. I would recommend checking out Kauod’s for your area rug needs. read less - 7/31/2020Sandy VanDerzee
Working with Fred and his team was easy and fun! They have a wonderful selection and Fred is very... read moreWorking with Fred and his team was easy and fun! They have a wonderful selection and Fred is very knowledgeable and helpful.
I will be using Kaoud Carpets again very soon. read less - 8/01/2019- Frank B.Working with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs... read moreWorking with Fred was an absolute pleasure. Very professional, quality work and timely performance. We had six or seven rugs cleaned and packed for storage, we were in the process of moving, and they all came out beautiful. I highly recommend their services. read less - 9/04/2021
- Kathleen O.Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few... read moreOur family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. read less - 1/30/2022
- Ann R.We had a wonderful experience with Kaoud Carpet when we downsized to a new house. Fred and his team were... read moreWe had a wonderful experience with Kaoud Carpet when we downsized to a new house. Fred and his team were ultimate professionals, and Fred was especially adept at communicating regularly and clearly via email. They cleaned and repaired at least 8 Oriental carpets and all look wonderful. One was a multi-generational much used carpet that was worn and tired looking, and now looks beautiful. The work took some time, but Fred was very upfront about this at the beginning. The cost of delivery was built into the total cost which was paid upfront, and that plan served us well. We always knew the status of each carpet, thanks to Fred's emails. All in all, not only was their cleaning and repair excellent, but the combination of utter professionalism, yet informal, friendly, and communicative style informed our five star review. read less - 5/17/2021
Kathleen O'Connor
Our family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a... read moreOur family just used Kaoud Carpets to install a stair runner and for an area rug. After visiting a few different carpet stores, we chose to go with Kaoud and could not be happier with our decision. Fred and his team are beyond friendly and helpful and they had a great selection to choose from. Removal and installation was top notch as well! We will without a doubt be using Kaoud again for our carpeting/flooring needs. read less - 1/30/2022- Karl a.We have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went... read moreWe have been Kaoud customers since the late 1960's when they were located in Milford, CT; and , then went to their new showroom in Wilton when it opened in the late 1980's. No words can adequately express the professionalism of this family owned company. They recently went "above and beyond" in helping us with an unusual situation with one of our Karastan rugs. We thank them so much for their assistance. Not only are the owners wonderful people to deal with; but also, their pick-up and delivery team is great, and the way they solved a carpet placement in my home recently was outstanding. Dealing with Kaoud is a genuine pleasure and we would highly recommend them. ***l and ******* *********** read less - 12/12/2017
- Alice O.The tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short... read moreThe tired and dusty little hall rug I left off at Kaoud's was a beauty when unrolled there a short time later. The background red glowed, and the rose, pink, green, and cream colors in the center were bright and clean. And, the ends were repaired. Fred K*** was a pleasure to meet, generous with his time. He explained the rug's background, how it would be cleaned and repaired. And suggested the best option for a rug pad; a pleasure to my bare feet! Kaud's would be my recommendation to evaluate a carpet, assess problem areas, and restore/clean expertly. read less - 2/20/2019
- Linda P.Fred Kaoud and Kaoud Carpets in Wilton gave excellent service. We originally purchased our living room and dining room carpets... read moreFred Kaoud and Kaoud Carpets in Wilton gave excellent service. We originally purchased our living room and dining room carpets from them many years ago. This was the first time we sent the rugs out to be cleaned. Fred kept us informed via e-mail. They picked up and delivered our carpets, and refringed the 10x14 ft carpet. They had to do multiple extractions and included new pads. We had an old stain from dropping a green bean casserole on one rug many years ago and they did an excellent job of removing the stain. The two delivery men, Ben and Jose, did a wonderful job and were very professional. We appreciated that they wore masks. I would highly recommend Kaoud Carpets in Wilton. read less - 7/22/2020
- Monica W.We used Kaoud Carpets & Rugs to clean several cherished hand-made carpets. We have been Kaoud's customers for decades, and... read moreWe used Kaoud Carpets & Rugs to clean several cherished hand-made carpets. We have been Kaoud's customers for decades, and their performance continues to meet/exceed our expectations. Their expertise, craftsmanship, professionalism and customer service are exemplary. * ******* ***** *** ** **** ***** **** ****** ****** ***** *** ***** They remind us of the delight of working with local businesses. Thank you ! ****** ** read less - 7/04/2023